customer
Very attentive and easy to work with
Very attentive and easy to work with
Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers.
Novo Insurance (novo.us) has 257 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customer
Very attentive and easy to work with
Lynda
Easy like all insurance should be
customer
Communication good agent knowledge excellent
Response from Novo InsuranceMay 7, 2025
Glad to hear our agents took great care of you! We’ll be sure to pass along the message.
Sophia M.
What makes this company great was I got instant results. And best rates Very professional and on point.
Response from Novo InsuranceApr 30, 2025
We appreciate the love Sophia. We're happy to hear you had a seamless experience. That's what we're all about – seamless and affordable!
Charlotte T.
Made it easy to switch insurance, was fast and saving me around $80 a month
Response from Novo InsuranceApr 30, 2025
Quick and simple.. Just as it should be. Happy to hear you were able to save. $80 bucks?!? WOW, I'd say that's a win-win
customer
Super easy process and really fair pricing! Almost $100 cheaper than everyone else I got a quote from, more than a handful…
Response from Novo InsuranceApr 30, 2025
Thanks for sharing! Thrilled to hear you had a smooth experience so far. Fair insurance and cheaper rates – we love that for you
customer
Very helpful and knowledgeable
Response from Novo InsuranceApr 30, 2025
Thanks for the kind words!
customer
Quoted me one price. And charged me almost $200 more.
Response from Novo InsuranceApr 23, 2025
Hi Steve, Thanks for the heads up. We’re sorry to hear that your experience didn’t match your expectations. The initial quote shown online is based on limited information. Once details like your driving record and license information are added, the premium can adjust to reflect your full profile. I completely understand how disappointing that can feel, especially if you take pride in being a safe driver. Good news? Safe driving is something we value highly at Novo, and it can have a positive impact on your rate each month. Since you’re enrolled in our Safety Program, your driving behavior could save you some serious cash each month, depending on how you drive. We see you've already spoken to our team. While no changes were made to your price after purchasing your policy, our team still needs some additional details to wrap things up. We hope to hear from you soon! Give us a shout at [email protected] – we're happy to help.