Novilla MattressReviews of novilla.net

Very good bed, solid and nice. I had a little problem, quickly resolved by cistomer care. Excellent support, great service 👏👏👏

This company is so professional, had a return and they returned my money, keep me informed of the process and I would buy from them again and again.

Most comfortable mattress we have ever slept on! We were concerned that it would take us a few nights/weeks to get used to the new mattress, but bam, first night we were out like a light. Slept all night and woke up without any body aches! Perfect for however you sleep!!! 10/10 highly recommend. Excellent customer service!!!!

I bought a Novilla mattress top after buying one for my grandson. His was great. I slept on it for 21 days. When I got home from my visit I decided to get one for my bed. My top did not inflate like the other one. I text Customer service and they got right back with me through email. After many tries trying to make it inflate and sleeping on it for 30 days, it still didn't work. The company sent me a new mattress top and so far it is great! No complaints.

I bought a Novilla mattress via Amazon and initially it was a lovely sleeping experience. The back pain I was suffering from had gone, but over time.. Well.. That all soon changed. This mattress went from medium firm to very soft within 12 months to the point it feels like i am being swallowed while I sleep and is incredibly difficult to move around which ALWAYS wakes me up when sleeping. I get about 4-5 hours of sleep on this mattress. Its the worst sleeping experience ever and is effecting my personal and working life. Please refer to their Amazon reviews and look at at all the 1-2 reviews which are honest and gives you insight into the longevity which is shocking, because all the 5* reviews are people usually within their first week or month of having the mattress. I am out of the 100 night warranty so all i can do is give you this review. TRUST ME KEEP AWAY AND INVEST YOUR MONEY ELSEWHERE.

I bought two mattresses from Novella. My sons worked out and he enjoys it. My back is very sensitive and the hybrid was not the best choice for me. I need all foam. The company were very gracious about the return and refunding my money in a pleasant and timely way.

Sehr guter Support und korrekte und kulante Reklamationsbehandlung. Produkt auch sehr gut. Nur in meinem Fall falsche Größe geliefert.

Like many others, we are real fans of Novilla mattresses. We have three of them and receive lots of compliments from overnight guests. Their customer services have always been very helpful too, and, though we had to wait a bit for our last mattress, it was well worth the wait.