William
Very responsive and helpful in…delivery
Very responsive and helpful in resolving a delivery issue. Product has worked wonderfully.

Nova offers a broad selection of high end hardwood and softwood for decking and rainscreen siding applications. We offer a complete system including our Tung oil based finish, ExoShield, and patented hidden fastening systems for both decking and siding. We specialize in Batu / Red Balau, Yellow Balau, South Pacific Redwood, Ipe, Cumaru, Angelim Pedra, Angelique / Basralocus, Apitong, Eucalyptus, and more. We import products from Indonesia, Malaysia, Brazil, Bolivia, Peru, Surinam, China, South Africa, West Africa and Europe. Nova has multiple warehouses across the U.S. Our newest product lines include FSC certified 100% recycled / reclaimed timbers from Europe and Rhino Wood thermally modified Radiata Pine from South Africa.
Nova USA Wood Products LLC. (novausawood.com) has 262 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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William
Very responsive and helpful in resolving a delivery issue. Product has worked wonderfully.
William
Great response at point of sale. Perfect tracking during shipment. Altogether great job. I will send pic when my job is complete.
Victor
This is my 3rd application of Exoshield wood stain on my Ipe deck in 6 years. Easy to apply, lasts longer, and easy to touch up and reapply.
Debra
Super fast delivery from date of order! Will definitely order from this company again!
Sasa R.
First of all, I am very happy with the product, but customer service is not very good. They send the discount code and when I apply it didn't work even it says that I can use it for my next purchase. I did send the email and no answer on that email at all, I think that they care about the money only, they don't care about the customer experience, that's why I am giving only one star.
Dennis
Very responsive. Quick fulfillment of orders. Great follow up and shipment status reports.
Joyce
Product did a great job of oiling the ipe deck.
cecilia
excellent product and customer service.