Drip DepotReviews of dripdepot.com

Drip depot is an amazing company with outstanding customer support!

Just installed two drip depot irrigation manifolds with 1”npt (like $27 each). Their product lives up to its name- it DRIPS…more like gushing LEAKS.

I should have checked the reviews before buying. Took about 1 week for shipment of the kit. I did some modification of the kit, including purchasing a Y filter. Unfortunately, the Y filter connectors are male on both ends, and the backflow preventer is male on the connection end as well. Now I have to go to Home Depot to try to find a female connector. DripDepot only has email support. Support says I should have asked for review of my parts to ensure the correct connectors. They should ship the Y filter with the correct connector to the backflow preventer which comes standard in their kit. It should not be on me to understand what connectors I need for the change to the standard kit. If I can't find the correct connector at Home Depot, I will be set back a week. Beware modifications to standard kit.

Low quality. Nearly half of the 1/4 inch couplers leak at attachment. I used there hole puncher but the holes are not the right size and leak. I contacted customer service and they say plug the whole then punch a new hole and try again. Not sure why the result would be different. Save your money and buy from a different company.

Horrible, horrible customer service. After two weeks when my order did not ship, I asked them why they said they put it in the wrong mailing box and it was their …completely their fault. They refused to overnight my irrigation parts even though I had plants dying in a commercial greenhouse. Instead, they merely refunded the order and told me to go suck it.

Used to order from here, now the orders take FOREVER and their is NO telephone number, only an e-mail that they do not respond well to.

I needed a hard to find fitting (snap on saddle T -3/4” ) and this outfit had them at a reasonable price. They also put my order together quickly and had it shipped in no time. I’d highly recommend this company for any irrigation or landscaping related.

No phone support, only online support. Incomplete product sent to me according to the mfgr (EZ-Flo) and Drip Depot says they aren't at fault. Returns are difficult and costly. Stick with Amazon.