Maggie M.
Great Experience!!!
They answered my question right away, despite being very busy and it being Sunday! I recommend them highly!

NovaMedic Pro makes easy-to-use devices for checking your health at home, designed to give you quick readings whenever you need them. The range is built for everyday use, helping you and your family keep track of changes in your health between doctor’s visits.The lineup includes two devices. The NovaMedic Pro Blood Pressure Monitor uses a wrist cuff, so you can take a reading without rolling up a sleeve, and features a large, easy-to-read display and a memory function that stores past readings so you can track trends over time. The cuff adjusts to fit different wrist sizes, making it easy to share with other members of the household, and its compact size makes it simple to take along when you travel.The NovaMedic Pro Pulse Oximeter is a small, lightweight fingertip device that measures your blood oxygen saturation and pulse rate in moments, shown on a bright display. It’s simple enough for older users to operate on their own and small enough to keep in a pocket or bag.NovaMedic Pro devices are designed to support, not replace, care from your healthcare provider. Share your readings with your doctor, and seek medical advice if your results are unusual or you feel unwell.
NovaMedic (novamedicpro.com) has 63 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Maggie M.
They answered my question right away, despite being very busy and it being Sunday! I recommend them highly!
A verified S.
The customer support team immediately responded to my concern in a polite and professional manner. I am very satisfied with the service provided. I highly recommend this company.
R O.
Once again website confusing and I ended up ordering an extra item, no way to delete it so I emailed them straight away to be told the order had been sent on its way. Just a con, even tho item maybe okay, who needs two. I have given it away as to return it would be a complete hassle. Do not deal with this company.
Response from NovaMedicMar 4, 2026
Hi there, Thank you for bringing this to our attention. We understand you ordered more of the product than needed. Please note that any add-ons must be actively selected and confirmed by the customer before an order is finalized. We're glad to hear the situation was resolved. Although if you have any further questions or need assistance, please don’t hesitate to reach out again. Best regards, Simone from NovamedicPro
Alice P.
All emails to Nova medic Pro get rejected as server full. I over-ordered due to a confusing web site. No telephone number to contact. Almost impossible to find a return address or instructions.My return proof of posting 14d ago and so far no credit for return. All items -oximeters faulty. I certainly would never use this company again or recommend it.
Response from NovaMedicMar 11, 2026
Hello Alice, Thank you for the review. We're saddened to hear NovaMedicPro didn't meet your expectations. We see that you have already been in contact with our support team regarding this, and the situation was resolved. Should you need further support or have any additional questions, please do not hesitate to reach out again. Best regards, Simone from NovamedicPro
Isabella V.
If I could give no stars I would. Ordered BP monitor and cancelled literally 5 mins later to be told it had been already dispatched. What a scam!
Suzanne S.
SCAM SCAM SCAM! I give this company zero stars. I had the same experience as most of these other one Star reviewers had. I was looking at their online sales video and I wanted to order one of the wrist BP monitors. They ended up sending me four FOR ABOUT $175! I called them to cancel my order just two minutes the same day after I saw that they were going to send me 4. They replied, “don’t worry about it. It’s too late to cancel, but you can simply return them.” When I asked hoe to return them two days after they sent them they started sending me canned BS replies without giving me any information on how to return them. After 30 days passed they then just said sorry we can’t take your returns. It’s past the 30 days. They won’t refund me anything. $175! This company is in Lithuania. The boxes are written all in Russian. I guess these Russian crooks can get away with this.
Tania
Scammers Do not use this company
Valued Norton C.
I placed an order this morning and when completed it showed 2 items and charged quite a bit more than was originally stated. I cancelled the order within 15 minutes of placing it. The response I received was that the order was already processed and was shipping and could not be cancelled. I responded and demanded a cancellation and informed them I would dispute the order with my credit card and report them as a fraud. They still refused to cancel the order.