NovaMane Reviews | Read Customer Reviews of novamane.com

NovaManeReviews of novamane.com

4.2146 reviews
Hair Care & Styling
1100 Wilshire Blvd, Los Angeles

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NovaMane

About NovaMane

NovaMane is not your grandpa's hair treatment brand. We’re the rebellion against outdated hair loss solutions, combining science, skincare-grade actives, and a no-BS attitude to finally give men and women the results they’ve been promised—but rarely delivered.Our hero product? A clinically-backed Hair Regrowth Micro-Infusion System that delivers 18 powerful ingredients—including peptides, growth factors, and copper tripeptide-1—directly to the follicles. No fluff. No minoxidil dependency. Just real, fast, root-level regrowth.We believe confidence shouldn’t be held hostage by receding hairlines or thinning crowns. That’s why every NovaMane product is engineered for maximum penetration (yes, we said it) and visible transformation.From postpartum shedding to male pattern baldness to stress-induced fallout—we’ve got you covered. Backed by science, endorsed by derms, and fueled by results, NovaMane is rewriting the rules of haircare.We serve customers worldwide through our platform. We’re here to make hair regrowth unignorable—with formulas that work, branding you’ll actually want to display, and a community that knows one thing for sure: thicker, harder, longer isn’t just a tagline—it’s a promise.We’re currently running a FALL SALE as part of our seasonal campaigns ❤️

NovaMane (novamane.com) has 146 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: novamane.com
Website: novamane.com
Category: Hair Care & Styling
Location: Los Angeles
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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NovaMane reviews

146 approved reviews, newest moderated first

swissassassin
Jun 5, 2026
I had recently moved and forgot to…
I had recently moved and forgot to update my info and my service rep was quick to act and fix the issue before it was shipped to the wrong address and then confirmed it was rerouted to my new location. Awesome response time and service
Response from NovaManeJun 6, 2026
Hi Swissassassin, Thank you for sharing your experience! We're so glad we were able to catch the address issue in time and help reroute your order to your new location. Making sure our customers receive their orders smoothly is always a top priority, and it's wonderful to hear that our team's quick response made a difference. We truly appreciate your kind words and your support. If you ever need assistance in the future, we're always here to help. Best regards, NovaMane Support
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Don P.
Jun 5, 2026
The vials are ridiculously small and…
The vials are ridiculously small and only half the amount of other similar products. I'm trying as many different ones as I can to compare. The bottles and needle tips are garbage just like most. The best tips and bottles come from Alpha Male but the whole system is stupid pouring one bottle into another instead of just putting the needle on the bottle the formula comes in... Way to waste a whole bottle! Then charging extra for more needle tips instead of providing a COMPLETE KIT. Not the best first impression. Answer The problem with the amount is it didn't even cover my whole head.
Response from NovaManeJun 5, 2026
Hi Don, Thank you for taking the time to share your feedback. We're sorry to hear that your first impression of the system did not meet your expectations. Our Micro-Infusion treatment is designed around precise dosing and application efficiency rather than larger bottle sizes, which is why the serum is packaged in smaller vials. The transfer process from the vial to the applicator bottle is intended to ensure consistent delivery through the Micro-Infusion system, though we understand this may not be everyone's preferred design. We also appreciate your comments regarding the applicator bottles, needle tips, and kit configuration. Feedback like yours is valuable, and we will share it with our product team as we continue to improve the customer experience. Thank you again for giving NovaMane a try and for sharing your honest thoughts. Best regards, NovaMane Support
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Thomas P.
Jun 4, 2026
The customer service experience at…
The customer service experience at Novamane was great. They were able to respond quickly to my concerns and took care of needs. They were very transparent and friendly!
Response from NovaManeJun 5, 2026
Hi Thomas, Thank you for your kind words and for taking the time to share your experience with NovaMane. We're delighted to hear that our team was able to address your concerns promptly and provide the support you needed. Providing transparent, friendly, and responsive customer service is something we take great pride in, so your feedback truly means a lot to us. We're grateful to have you as part of the NovaMane community and look forward to continuing to support you on your journey. Warm regards, NovaMane Support
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Happy C.
Jun 1, 2026
Customer Support Is Excellent
Customer support is excellent. I wrote an email and got a reply the same day. Wasn’t expecting the problem to get resolved the same day, especially on a weekend but that happened too, thanks to Wilbeth.
Response from NovaManeJun 2, 2026
Hello! Thank you for taking the time to share your experience! We're delighted to hear that our team was able to respond quickly and resolve your concern, especially over the weekend. We'll be sure to pass along your kind words to Wilbeth. Providing timely and effective support is something we take great pride in, and it's wonderful to know we exceeded your expectations. Thank you again for your trust and support of NovaMane. We're always here if you need anything. Best regards, NovaMane Support
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Jim P.
May 30, 2026
Took care of my concern quickly and…
Took care of my concern quickly and solved it. Turned out, I was the one who made the mistake.
Response from NovaManeJun 1, 2026
Hi Jim, Thank you for taking the time to leave NovaMane a review. We're glad we could address your concern quickly and help resolve the issue. We appreciate your honesty in sharing your experience, and we're always happy to assist whenever questions come up. Thank you for choosing us, and please don't hesitate to reach out if there's anything else we can help with in the future. Best, NovaMane Support
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Graham K.
May 28, 2026
I needed to check with the experts what…
I needed to check with the experts what requirements i needed to use to treat my scalp problems i mentioned what my routine was and i appear to be doing everything correctly thank you for your help and expertise keep up the great work you are doing in products and research thank you
Response from NovaManeMay 30, 2026
Hi Graham, Thank you so much for taking the time to share your experience and for your kind words. We're delighted to hear that our team was able to provide the guidance you needed and help confirm that you're on the right track with your routine. Hair and scalp health can be a complex journey, so it's always our goal to provide clear, knowledgeable support every step of the way. Your feedback means a great deal to us, especially your recognition of the work our team puts into research, product development, and customer care. We'll be sure to share your comments with the team. Thank you again for your trust and support. We truly appreciate having you as part of the NovaMane community. Best regards, NovaMane Support
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Morgan R.
May 26, 2026
Wilbeth was very helpful and got me…
Wilbeth was very helpful and got me sorted. Great experience.
Response from NovaManeMay 27, 2026
Hi Morgan, Thank you so much for your kind words and for taking the time to leave us a review. We’re so glad to hear that Wilbeth was able to get everything sorted for you and provide a great experience. I’ll be sure to pass along your feedback to her. Recognition like this means a lot to the team. We truly appreciate your support and thank you for choosing NovaMane. Best regards, NovaMane Support
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John H.
May 24, 2026
I needed help navigating the payment…
I needed help navigating the payment system. I reached out to the support team email and received an almost immediate response. The support agent, Kiko, was absolutely fantastic and answered all of my questions and made sure that I understood everything before we were finished. Thanks again Kiko!
Response from NovaManeMay 25, 2026
Hi John, Thank you so much for taking the time to share your experience. We’re incredibly happy to hear that Kiko was able to assist you quickly and make the payment process easy to navigate. Taking the time to ensure everything is clear and fully understood is exactly the kind of support we strive to provide, so your feedback truly means a lot. We’ll be sure to pass your kind words along to Kiko. Thank you again for your trust and support, and if you ever need anything in the future, we’re always here and happy to help. Best regards, NovaMane Support
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