Coach
VERY POOR Support. worse than amateur.
This is really bad and unresponsive support I've ever seen. no exact explanation, no exact solution, no any result. Just only give you full stress. You will just feel you are talking to monkey! really dark-hearted support team!
Response from NovacrustJun 5, 2026
Hi, We’re sorry to hear about your experience and the frustration this has caused. This is not the level of support we aim to provide, and we truly regret that you feel this way. We would like the opportunity to properly review your case and provide a clear explanation and resolution. Please kindly reach out to our support team via the app, so we can assist you further. Thank you for your feedback.


