NovacrustReviews of novacrust.com

BIG RED FLAG, Something is not correct with this website and company first I made a account after a minutes I felt like I made a big mistake when I saw the fees they charge, first the the terms and policy states you can delete your account or change information when you want but apperantly they lock the account when you create it and then there is no delete button and the support is worst they told me they deleted my account but still active which means one thing they don't Update: they deleted my account finally but they ask me to update my review a genuine company would never ask for such thing.

this website is a scam i am from rwanda they recieve money with ease but while withdrawing the money doesn't come back which is scam please i beg you please.ATTENTION:THIS A SCAM WEBSITE I REPEAT SCAM WEBSITE DO NOT ENGAGE WITH IT THEY HAVE STOLE ROUGHLY24$

This is really SOOOO VERY VERY BAD service. They requires money for each step; just do KYC, request account etc. But completely buggy- no time to pass with correct ID!!! And then recharge money for each re-attempt. They says that they need to wait until get update from their partner. BUT both this service and their partner are fool. THEY are ONLY exploiting customer's money. NO ACCTUAL WORK. Nothing is working excepts deposit. I STRONGLY RECOMMEND THAT YOU MUST NOT USE THIS SERVICE. YOU WILL LOSE MORE THAN YOU CAN GET. ALSO SUPPORT IS VERY POOR. YOU WILL EXPERIENCE THE MOST POOR SUPPORT YOU HAVE NEVER SEEN. JUST FAR AWAY FROM THIS SCAM SERVICE. Also their support are duressing me to remove this review to get refund. Actually I refused; then they are no responding anymore.

Do not trust Novacrust (Prosharbiz Digital Limited) with your money. This platform operates with predatory practices and will completely ghost you if their third-party accounts run into trouble. First, their fee structure is highly deceptive. They regularly extract massive, hidden haircuts of up to 15% on user transactions without transparent disclosure. Worse, they force users to accept international client payments via PayPal's "Friends and Family" channel to intentionally bypass commercial standards and strip users of any chargeback protections. On June 12, 2026, my client sent $450 USD to their designated account (registered under the name Stephanie Osaji). Novacrust's PayPal account was subsequently flagged and frozen. Instead of taking accountability and paying me out from an alternative pool, their customer support team completely blocked my number on WhatsApp and blacklisted me on X (Twitter) to avoid answering for my missing funds. This is blatant, daylight robbery. If you value your hard-earned money, stay far away from Novacrust. I am currently escalating this case formally to the FCCPC in Nigeria and corporate fraud registries. Return my $450 immediately!

They just scammed me out of my money.. kyc verification requires 2 USD. And that's not even the worst part when it fails they don't tell u why and u are still down 2 USD. Just retrying failed attempts cost me 8 usd+. And I just gave up and left my money there cause there's nothing to do .. plus their conversion rates are very small. Please stay away.

You really took much time to fund my account,but otherwise this is a nice platform I'm gonna enjoy it so u should make sure that you are not taking much time to fund someone after a deposit thanks you

This is really bad and unresponsive support I've ever seen. no exact explanation, no exact solution, no any result. Just only give you full stress. You will just feel you are talking to monkey! really dark-hearted support team!

Like your site is always crashing since I signed up I can even do anything without stress, until now my funds are hung up