Northwest Registered AgentReviews of northwestregisteredagent.com

From least annoying to most annoying: I used Northwest Registered Agent for about two years and was never pleased with their phone service. Their app was buggy and I missed out on business due to the irregularity with which their voicemail and messaging system worked. I ended up getting an extra phone line a few months into my service. In December, they increased pricing by default and I chose a plan that would reduce my pricing and get rid of the useless phone/voicemail service. This reduction in price completely changed my address and I am now stuck having to change my address with several organizations, IRS, Sec of State, Comptroller, various insurances, my credit cards, and business cards. The solutions they offered just couldn't put a dent in the amount of work created. So, if you use them, just be prepared to eat any future cost increases unless you want to deal with the hassle of changing your address.

This service is good for LLC filing and compliance but upsells such as registering a trademark is beyond frustrating with inaccurate drafts and unresponsive or dismissive service. We eventually got a partial refund for multiple trademark filings and will use another firm. I strongly suggest a more customer focused law group that puts at least some effort into your project.

Made an LLC with them last night, already had a question and called. A knowledgable person immediately picked up the phone and resolved it. Great experience.

I had 5 companies with Northwest Registered Agent. The past year I noticed they signed me up and auto billed me for services I never signed up for. I ask them for a refund and get no reply.

Edited Review. I had an issue with the Registered Agent in Anchorage where my city license for my LLC was created, but I my state license was not which forced me under a time crunch to do it all myself. Quite an unhappy experience due to the error of one person. The team here is great and after giving input, Eric Allen of Registered Agent's customer relations contacted me and made sure I had no issues. I was quite impressed, as unexpected as it was, for Eric to talk me through my situation and offer further help and support. I'm very happy with Northwestern as a whole and can recommend this as a great Registered Agent company. One mistake by one person doesn't equate to the company as a whole. Thanks, Eric!

No response after multiple replies – filing stalled I have received the same automated email from Northwest Registered Agent several times requesting a new business name for my company. I responded more than three times with the requested information, yet I have received no confirmation or response from a real person. Because of this lack of communication, my filing appears to be completely stalled. I have also tried contacting them by email and phone, without success. At this point, I am concerned about the status of my filing and the lack of customer support. I am posting this review in hopes that someone from Northwest Registered Agent will finally review my case, confirm receipt of my responses, and resolve the issue. I am happy to resend the information if needed, but I need clear communication and confirmation.

This service was a complete waste of time and money. I’ve formed multiple business entities in the past using attorneys and other online services, and the process has always been straightforward and efficient. In this case, everything Northwest did could have been done directly through the IRS and state websites, without the added fees or delays. Despite advertising speed and simplicity, they submitted documents by mail, which dragged a process that should take days into weeks. There was also no meaningful guidance or high-touch support when issues arose. If you’re reading this, I strongly recommend looking elsewhere. Start with irs.gov and save your money, or hire an attorney for roughly the same cost. At least then you’ll know you’re fully compliant and have someone competent to help if problems come up.

Amanda Brooke was excellent helping me get setup right.