CAN B.
Formation already approved by the state…
Formation already approved by the state , but Nortwest is still delaying my documents. This is my second review because the situation has become even more unbelievable. After days of back and forth and being told that my formation documents would only be available in early December, I decided to check the Florida Secretary of State website myself. To my shock, I found out that my company was already approved and ACTIVE on Nov 18th- long before Nortwest said anything. So the delay was never from the state, it was from Nortwest's own internal communication failures. Even worse, they openly acknowledged the confusion in their email and still told me I would have to wait unti December to get my documents. How is it acceptable that , have to discover my company's approval myself on the state wwebsite while the Registered Agent responsible for filing and receving the documents doesn't provide them on time ? I rely on these documents for my Amazon business , and their delay directly affects my abilitly to operate. I submitted evrything on time. The delay and the confusion were entirely on their side, yet I am the one suffering the consequences. This level of mismanagment should not happen in a service that markets itself as ''professional and reliable'' Clients deserve transparancy, accuarcy and basic coommunication- none of which I recieved. I hope this review helps others understand the real experience behind the marketing promises.
Response from Northwest Registered AgentDec 1, 2025
This one stings, but you’re right to call us out on this. We aim for super fast service and clear communication with every client, and we messed up. We apologize for the delay. Looking at your account, we see the problem, and it’s been fixed. We’ve also emailed you with more details. Thanks for being straight with us. We’re here if you need anything else.


