SMB_Entrepreneur
Bad to the point of sounding crooked
Bad to the point of sounding crooked. Don't use this service if you need top-notch customer service. Their website looks great, but the way they do business appears that they are using offshore call centers with non-American help. I just found out after receiving a reminder email to pay the annual fee regarding my LLC annual report that the LLC had been cancelled the year before due to non-payment, which I'm quite certain I didn't let slip. So when I paid this year's fee, they then told me that the LLC was cancelled last year, and that I would still have to pay LAST YEAR'S FEE, plus a reinstatement fee of $220. I'm quite certain that only non-American help would screw this up so badly. So not only am I NOT going to pay any further fees, but I'm also going to file a complaint with the State of Wyoming to tip them off that they need to investigate the company. Do not use.
Response from Northwest Registered AgentMar 24, 2026
That honestly doesn’t sound like us. Our whole support team is right here in the U.S., and our Corporate Guides are real people who spend their day helping customers. If something went wrong with your LLC, we’d really like the chance to get it straightened out. We’re consistently recognized as one of the best registered agent providers in the country, with over 5 million customers served. Please reach out to us at 509-768-2249 or [email protected]. We’ll figure out what happened and make it right.