Jeffrey W.
Lacking equipment
Considering the installation hasn't been finished and nobody to keep me informed on the missing equipment. We were promised that a "smart garage" and a "camera" would be installed within two weeks and nobody has even called to inform us of what's going on. If the agreement isn't going to be fulfilled on that side why should I give a good review or even make a payment.
Response from NorthStar HomeApr 28, 2016
Jeffrey, that is not what we like to hear! Someone from customer care should have already reached out to you, but if that's not the case, please send an email to [email protected] and we will get this resolved.