NorthStar HomeReviews of northstarhome.com

Security system was professional and convenient

We liked the system although I did feel like we could have received more training on it. When we decided that we couldn't afford it a day later after my husband lost his job, they were true to their word and removed it without charge. When we are in a better position financially, we would invest in them again without question.

System works well enough but the cell phone connection needs work. It takes far too long to set and turn off the alarm system with it. Also while learning how to work the system we set off the alarm a couple times and even after speaking with operator the police showed up at our door.

Just got it like three weeks ago, and is been working real I don't have any complaints.

Have always avoided getting a home security security system. I worked physical and personnel security for years so my own updates to locks and windows have always been adquit. Since most companies only offered one door or lock and then charged a arm and a leg for other entry points I figured why bother. The Sales Representative for NorthStar was not pushy. He offered a great package that was tailored for the needs of my house and it didn't cost my more than $70 a month. Installation in my case was same day. And the system is easy enough my wife and kids won't set it off all the time arming and disarming the system. And with the ability to give out guest codes to my front door I don't feel like I need to rekey my locks everytime we leave town and give someone a key to feed the animals. It's as simple as deleting their code from the system (might seem paranoid but I worked security for to many years). Only reason I didn't give 5 stars: my you have to pull on the front door to get the new door lock to engaged. Think this is mainly due to the door gastet not installation job itself. Everything works great and I am very satisfied with my system and I get 10% off my home owners insurance.

Knowledgable people. Having a little trouble with one of the sensors and no one has returned my call, but overall, fine system. Like that it is cellular.

Just installed, no problems.

Our experience was great with this company. Nice customer service, nice people in general. I love our sky bell and our secure house!