North OneReviews of northone.com

Hailey and Leslie worked with me to secure my SBA funding. In a few words, they were Awesome! Getting the bank letter they required and just reassured me NorthOne was with me. Thank you

so far my experience with NothOne has been good. The set up process took much longer than expected. However, when I reached out to ask questions your customer service department was quick to respond.

I’ve tried to establish an account with them. I sent them my articles of incorporation and drivers license and they responded with the following. The decision to decline your application for an account could be due to one or more reasons, including but not limited to: the inability to verify your identity and/or business based on the information you provided, a particularly high risk type of business, an unsupported industry, or information provided from 3rd party vendors. It’s the pet industry. Every third person has a dog or cat they either need supplies or a hood hair cut. The process is confusing and I personally think they make their decisions on other unscrupulous factors.

North One Is The Best

I recant my previous negative review. NorthOne were prompt in their response to my concerns in inquiry. They have been patient and professional. My account was set quickly after a few more inquiries. I still feel that should have a customer service number for inquiring potential customers. But, they were so quick to respond to my concerns that maybe they don't? I've changed my reviews from 1 star to 5. --------------------------------------------------- I applied with two different online business banks, and one of them was NorthOne. I never heard back from them until I attempted to login to check and see if I could find out the status. Once logged in, they directed me to the option to make a deposit. So maybe they did approve my account?? I went through the deposit process and got the message that they needed to verify more information and that should be completed in 24 hours. That took 3 additional days. They have a number (332) 205-9253, and when you call it, it tells you to either make an appointment with a customer rep or email customer service. I emailed them, and long story short, because my email wasn't the same as the one I applied with, they couldn't answer any questions. I explained the email that applied with was an alias to my business email address, and that I'd be happy to provide any other information they needed, or can I please talk to someone. I was told the number is for customers only and that I need to email them from the email address that I applied for the account with. I was frustrated. First, I waited days to get a reply. Then, when I logged in, I found that they were ready for me to go to the next step which was make a deposit -- only to be told that I will need to wait an additional 24 hours for whatever else they needed to verify... The 24 hours turned into 72. So, I needed to call my hosting company to get my email name changed, which I did. convoluted Once I did that, I called and requested they terminate the application. I-am-done.

NorthOne has been wonderful.

Great product

NorthOne has been awesome for my business. Setting up my business checking account with them was extremely easy and user-friendly. I'm a proud customer of NorthOne Bank. I highly recommend them to all business owners.