North OneReviews of northone.com

If I had a chance to give them 0 stars I would! STAY AWAY FROM THIS BANK AT ALL COSTS!!! I worked very hard for monthsssssss with Medicare to start receiving payments and the second my first payment came in they automatically suspended my account and I gave them all documentation they asked for to remove the suspension off and after sending everything they respond to me saying sorry we are closing your account I reply back to them writing a nice paragraph they stopped responding to my emails, but when I was emailing them prior they were quickly responding after my paragraph they completely stopped responding to me I work with patients I work with the government Medicare and HMO insurances I work with terminally ill patients and I work with vendors, Nurses, DME & Supply that are expecting payment for their services they’ve provided for my patients and now I have to reach back to Medicare and start the process again thank you northone for all my cost loss and they will definitely hear from my attorney

On Friday March 17th 2023 I was notified without any prior warning or notice that my business bank account had been suspended. My funds were frozen and I was locked out my account. I received an email from Northone stating "We have decided to suspend your account until an account review is completed." I was told I needed to submit a questionnaire, invoices explaining my business, and information on my other bank accounts in order to continue to use their services. The bank had been fully aware of my line of business for more than a year after signing up and I operated my account the same way until this day. According to them this is something "all financial services companies do". No other bank has ever attempted this that I have dealt with. It was not until I threatened them with legal action that they immediately unlocked my account. Numerous payments that I had tied to my account were missed causing me to work over the weekend to rectify the situation and use my other bank accounts that I thankfully had for my business. Judging by complaints here on BBB this has happened recently to many of their customers. I have no desire to do business with this bank especially with their services being offered through the The Bancorp Bank Holding Company which is being sued by investors for similar liquidity issues that recently brought down Silicon Valley Bank.

Mostly awesome!!! Two change that would really help: (1) I'd like for the Deposit Account to show an account balance column on the right as all banks have this; (2) I'd like to see the account history for Deposit Account and folders in a page-by-page view instead of continuous scroll. Sometimes it takes a long time to scroll to where I need to get. Yes, I know there is a Filter option. However, all banks I know of give a paging option. E.g., options to: (a) view x number of transactions per page; (b) at bottom of page provide page number links 1 2 3 4 5 6 7 8 9 10 etc. THANK YOU!!! :)

Avoid this bank at all costs. For a small business, They allowed the account to remain open for months without any issues, then just emailed saying they are closing it with no explanation, but took their monthly fee first. As a small business this is a warning to other small businesses. Avoid this company Reply to the response: No they didn't communicate the reason at all. My point still stands. A message to any small business owner. Use a high street bank do not use these online digital private banks. In my 30 years of banking I have never had a brick and mortar banks close an account, Digital bank, 2 in the last 12 months. The first one I am still waiting for the funds to be released

Company closed account 9 months ago and still hasn’t sent my funds.

Extremely disappointing all around. Sign up was painful as their website is consistently very slow and when I needed help getting the account setup neither phone nor chat help was available. I eventually got the account set up with email assistance and was immediately smacked with their $10 fee. As I had just opened the account and was not feeling great about the experience so far I requested the $10 fee be waived for that first month. They apparently really like their $10 more than they do clients because they adamantly refused after repeated requests. I found every interaction with this company and its employees to be disappointing and am not at all surprised at the overwhelming number of negative reviews. Should have read the reviews first.

Stay away from this "bank"!!!! BTW they are not a bank. They are a financial technology company ...essentially an app. You cant call anyone, you have to make an appointment thru the app and generally appointments are not available the same day. I opened this account, made a cash deposit to open. Then made a check deposit to test the system out ( for hold times etc). They immediately rejected the check ( no reason given) -cash was fine thou- and locked the account! Now the cash deposit is not available for withdrawal. they sent an email to answer alot of questions about my business. People, one of the questions was how do we get clients? - are you kidding me!!? Um, none of your business. They charged the 10.00 fee immediately upon depositing the cash . This appears to be a scam to charge a fee. My guess is they will hold the cash deposit and will finish "the review" after they charge more fees against the cash deposit. I only deposited 100.00 cash - which is now frozen. Imagine if you deposited a larger amount and then they just decide to block the account and its next to impossible to speak to someone. STAY AWAY. or your money could be frozen for no apparent reason and then they will ask you to answer 100 questions ( personal questions) about your business. Almost like they would then use the info for other purposes. Very sketchy. NORTHONE I would suggest you unblock the account or you'll spend your time doing damage control on posts like these.

I would not recommend this Bank. I open up this account 09/16/2022, less than a month they charged me $10.00 fee on 10/04/2022, and then on 10/25/2022 they charged me another $10.00 fee. It is very hard to get ahold of them by phone, so you have to send a chat and most time the reason are not there. My account is closed now. I had 47.17 in that account because I deposit $40.00. now it was left at $37.17. They took my $10.00 on 10/25/2022. I want my money refunded. Now they are saying they will not give me a refund. Ya'll is pathetic stilling people money and putting in your pocket. The next step is Attorney General office or seek to sue them over $10.00. I got their response; you sure know how to clean up your reason, it to make it look like its customer fault. You still a rip off company.