North OneReviews of northone.com

Easy setup process. Was able to get an account and add my partners in a couple hours.

Simple app and integrates with other software well

The organization seems to be waiting to close customer's accounts. I paid $10 monthly fee and nothing unusual happened until a support staff asked for proof of business was quite annoying. They closed my account and I can not log in to transfer the balance. What a terrible customer service!

Opening my account was simple! I’ve reached out to customer service with a few questions and they helped me trouble shoot right away. Looking forward to seeing how it benefits me and my business.

Easy to open an account and helpful features! Can't wait to see how NorthOne helps my business.

My account had been functioning normally for over a year until someone named Amanda appeared. She requested my business information and subsequently closed my account without any explanation. It's worth noting that the business information I provided was the same as I had previously. I have consistently paid the $10 monthly fee, but they prefer to close the account. I have reached out to Amanda multiple times, but there has been no response from her. She appears rude. How can a financial company operate like this? Finance should be transparent, and I believe this company is rather opaque. Be cautious with Northone.

NorthOne is the best business bank! They communicate well, give customers the opportunity to test new feature and listen to customer concerns.

My Account is apparently being suspended for a .28 cent and 0.9 cent transaction that I did not do. Instead of this company calling me first to discuss the transactions they just froze my account all together. DO NOT COME TO THIS BANK!!!!! They charge you a $15 a month maintenance fee just as long as you're paying this fee they don't bother your account. But if you miss they make up an excuse to close your account. Don't waste your time on this account. So yes please close the account. I will never do business with this bank again. Its one thing to do an account audit but then to ask your consumer to provide all of their customer contracts is completely absurd. Thanks but no thanks. You can close it. I will take my business elsewhere. Arely from NorthOne 3:24 PM (1 hour ago) to me Hello Tiffany, We recently identified that you received or attempted to receive credits in the amounts of $0.28 and $0.09 from Wells Fargo addressed to a third-party individual that is not listed on your Account. As such, we have rejected the ACH transfer and returned it back to the sender. Additionally, we have decided to suspend your Account until an Account review is completed. In order to proceed with unlocking your Account, we need to request some further information: Relationship to the third party Letter from the 3rd party authorizing ACH credits in their name to your Account Copy of the Third-Party's unexpired State ID or Driver’s License. (Front/Back) Please provide a picture of the third-party individual holding the ID document, with the picture and their face clearly visible along with the letter Please attach 2-3 invoices or contracts within the last 3 months from clients or suppliers for services that you have provided All financial service companies are required to evaluate their products, services, and customers periodically. Based on our review, we may choose to discontinue certain products, services, and, in some cases, customer relationships. Please provide all requested information no later than 10/05/2023 to avoid having your NorthOne Account closed.  We appreciate your assistance!  Thank you, The Account Services at NorthOne Inc