North One is an online business banking and financial management platform designed to help American small businesses take control of their cash flow. Our best-in-class product suite and service experience help simplify financial operations and teach better business habits.Open a North One account in minutes https://join.northone.com/
North One (northone.com) has 257 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Banking & Money · New York, New York
Excellent
Banking & Money · New York, New York
Excellent
Banking & Money · Brooklyn, New York
Excellent
Banking & Money · Valley Stream, New York
Excellent
257 approved reviews, newest moderated first
Sam D.
Northone is the ideal business banking account for entrepreneurs just starting out. The services are great.
Response from North OneAug 29, 2023
We are delighted that NorthOne is helping with your new business venture! Thank you for the review Sam, and thank you for choosing NorthOne.
Hope M.
Very happy with NorthOne so far. I started my company a few months ago and it was so hard to open an account with my local banks. They’re constantly releasing new features ( Revenue features is awesome with Amazon!) and improving the app. Much appreciated guys!
Response from North OneAug 28, 2023
We're thrilled you're getting the most out of our new Revenue Hub feature, Hope! Thank you for the 5-star review and for choosing NorthOne.
Addyson C.
Decent online bank. The most useful tool is the ability to email n1 and have invoices immediately paid. reduces the amount of work I put into accounting
Response from North OneAug 4, 2023
We love to see that you are taking advantage of one of our new features, Invoice Payments! Thank you for the review Addyson and thank you for choosing NorthOne.
Divine D.
I love this bank. I do wish they bring back the debit card deposits. I'm in a wheelchair and it's difficult at time for me to get to payment locations to make deposits. Other than that yiu are perfect for our business.
Response from North OneJul 5, 2023
Thanks for this 5-star review, Divine! We appreciate your feedback regarding debit card deposits. While this feature is currently unavailable, please contact our Support Team via in-app chat. We would love to go over alternate deposit methods that best fit your needs. Thanks for choosing NorthOne, Divine!
Jonathan G.
Their invoice system said “free forever” but then they suddenly shut it down and locked me out. They are refusing to give me my lost account information. The person I emailed with did not give a you know what about me or my business. Why would anyone trust these people with their money if they can’t even preserve your account information
Response from North OneApr 28, 2023
Hi Jonathan, Thank you for reaching out about this and we apologize for any unexpected interruptions regarding the InvoiceMaker App while it is shut down for maintenance. I can see that you contacted our team on March 17th requesting your InvoiceMaker documents. While they were unavailable at the time, please send an additional email to [email protected] to allow us to review your account further and gather the documentation requested. While the App is still shutdown for maintenance, we can work to get you those documents as needed. Thank you for your understanding and looking forward to hearing from you. NorthOne Customer Care
ADAM
I am amazed by the company! Do not contact! This company is a scammers! There are 19,000 dollars left in the account! Just took and closed the account! Hello ADAM, After review, we have decided to close your Account. All financial service companies are required to evaluate their products, services and customers periodically. Based on our review, we may choose to discontinue certain products, services and, in some cases, customer relationships. As stated in the Deposit Account Agreement, the decision to exit your relationship is based on the overall evaluation of your account. Note that if there are funds in your Account, after review, we will return any funds that are deemed valid to you by check to the mailing address we have on file. Thank you, Account Services NorthOne inc ---- Banking services provided by The Bancorp Bank, N.A., Member FDIC. Fergal NorthOne Hello ADAM, We have decided to suspend your account until an Account review is completed. Please respond by 05/03/2023, or your Account may be closed. Can you please attach 2-3 invoices or contracts within the last 3 months from clients or suppliers for services that you have provided? Please provide the business purpose behind the PAYPAL, TRANSFER occurring to your NorthOne Account along with any supporting documentation Additionally, please answer the following questions about your business: How do you usually obtain your customers (for example, online advertising, word of mouth, fliers, etc)? Where can we find more information about your business (for example, business website, social media, etc)? Is there anything else we should know about your business? All financial service companies are required to evaluate their products, services and customers periodically. Based on our review, we may choose to discontinue certain products, services and, in some cases, customer relationships. We appreciate your assistance! Account Services NorthOne Inc ---- You received this email because you signed up for a NorthOne account at northone.com. Banking services provided by The Bancorp Bank, N.A., Member FDIC. Seen• Fergal NorthOne
Response from North OneApr 28, 2023
Hi Adam, I can see that you've been in contact with our Account Services Team regarding your closure. I'm sorry to hear that your experience at NorthOne did not go as you envisioned. All financial service companies are required to evaluate their products, services and customers periodically. Based on our review, we may choose to discontinue certain products, services and, in some cases, customer relationships. If there are funds in your Account, after review, we will return any funds that are deemed valid to you by check to the mailing address we have on file. Thank you, NorthOne Customer Care
SHINDON B.
So far it’s okay, had a deposit issue that took days to remedy
Response from North OneApr 20, 2023
Hi Shindon - thank you for review here. We're sorry to hear about the issues you experienced with your initial deposit. I can see on my end that this is also resolved, but please don't hesitate to contact our Support Team through in-app chat or via email at [email protected] if you have any questions or run into any issues on your end. Cheers, NorthOne Customer Care Team
Vee
I love this bank. It's quick and you don't have a long wait time to speak with someone.
Response from North OneApr 14, 2023
Hi there, Thank you for the review! We love seeing customers enjoy the in-app live chat experience for the quickest answer to your questions and concerns. Thanks for choosing NorthOne! Cheers, NorthOne Customer Care Team