Shipped directly from beautiful Kentucky, your hand-forged knives arrive in just 2–5 days across the US (with express 2-Day shipping available for faster delivery).🇺🇸 --NorthernKnife proudly hand-forges every knife with premium materials and timeless craftsmanship. More than simple knives, we create masterpieces of design and quality that elevate your cooking experience forever.
Northernknife (northernknife.com) has 617 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
northernknife.com
Website
northernknife.com
Category
Bathroom & Kitchen
Location
Delaware, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 94% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Placing the order was super easy and once the knife arrived, it was absolutely amazing! I had a small issue with delayed shipping, but once customer service responded, they were on top of it and the knife arrived in time for the Christmas stocking and Christmas dinner. They are so high quality, it's the best knife we have in our chefs kitchen and we are thrilled. Will definitely be ordering more!
Response from NorthernknifeJan 12, 2026
Thank you so much for the great feedback, we’re thrilled to hear the knife has been such a great addition to your kitchen. We’re glad the ordering process was easy and that the quality impressed you once it arrived.
We apologize for the brief shipping delay, this was due to the holiday season and an exceptional surge in demand, and we’re happy our customer service team was able to step in and make sure everything arrived in time for Christmas. Knowing it’s now the best knife in your chef’s kitchen truly means a lot to us, and we look forward to serving you again soon. 🎄✨
KH
K H.
I was super impressed with the knife
I was super impressed with the knife. The weight of it, the ability to slice thick steak was very nice.
Response from NorthernknifeJan 12, 2026
Thank you so much for the feedback, we’re really glad the knife impressed you. It’s great to hear the weight felt right in hand and that it sliced through thick steak with ease, that’s exactly the performance we design for.
Enjoy putting it to work in your kitchen. 🔪🥩
JA
James
Great quality knives
Great quality knives. Just received mine about a week ago and couldn’t be more impressed. Highly recommend if you’re looking for a go to knife
Response from NorthernknifeJan 12, 2026
Thank you for the great feedback, we’re thrilled to hear you’re so impressed with the knives. Knowing they’ve already become your go-to after just a week means a lot to us.
We truly appreciate the recommendation and hope you enjoy many great meals ahead. 🔪✨
BF
Brian F.
The Loki Series
My wife got me the Loki series chef knife for Christmas. Man this knife is awesome. The weight is perfect and it feels amazing in my hand. Right out of the box, it sliced through an onion like it was going through butter.
Response from NorthernknifeJan 12, 2026
Thank you so much for sharing this, we’re thrilled to hear you’re loving the Loki Series chef knife. It’s great to know the weight feels perfect in hand and that it sliced through an onion like butter right out of the box, that’s exactly the performance we aim for.
Enjoy every prep session with it. 🔪✨
KT
Katie T.
Expertly made!
This company gave great correspondence while awaiting my shipment and the product showed up in perfect condition. The two knives I chose are so comfortable to use and so sharp! I love them!
Response from NorthernknifeJan 12, 2026
Thank you so much for the kind words, we’re thrilled to hear the communication, delivery, and condition on arrival all met your expectations. It’s great to know the knives feel comfortable in hand and impressed you with their sharpness.
Enjoy using them, and thank you for choosing NorthernKnife. 🔪✨
RW
Robyn W.
Where is the customer service on these beautiful knives?
I was really excited to give these knives as gifts to my husband and a friend. I ordered 3 and the sheaths to go with the knives as an add on as I was paying. I found out that the knives were supposed to be delivered after Christmas but to my surprise they arrived on Christmas eve. The sheaths were not included in my order. I have written 3+ different emails and have received any response. I am wondering if I will ever get a response? I do, however, get multiple emails about giving a review so here I am. I think the knives are great, was excited about buying more in the future. But since there is no phone number and no response, I feel like there is no choice here. And its sad because everyone loves these knives! So 2 stars for the knives and zero stars for customer service. If I dont recieve an email back i will be contacting my credit card company, better business bureau and anywhere else I can find. Please send me my sheaths or a refund. Please work on your customer service!!!
Response from NorthernknifeJan 12, 2026
We’re truly sorry for the frustration this has caused, and we completely understand why you’re upset. This is not the experience we want for our customers, especially when you were excited to give these knives as gifts.
The issue you experienced with missing sheaths and delayed responses was due to the holiday season and an exceptional surge in demand, which unfortunately overwhelmed our support team at that time. That said, this does not excuse the lack of timely communication, and we sincerely apologize. We’ve since taken the necessary measures to ensure this does not happen again in the future.
Please rest assured, you will receive either the missing sheaths or a full refund, depending on your preference. If you contact our customer service again and reference this review along with your order number, your case will be prioritized immediately and resolved.
We truly appreciate your kind words about the knives themselves, and we’re very sorry that our customer service did not match the quality of the products. Thank you for bringing this to our attention, and we hope you’ll allow us the opportunity to make this right for you. 🙏🔪
CM
Cathy M.
I ordered 2 knives Paid for 2 knives…
I ordered 2 knives Paid for 2 knives only received only 1 and have reached out numerous times. No one has responded
Unacceptable
Response from NorthernknifeJan 12, 2026
We’re truly sorry for this experience, and we completely understand how frustrating it is to receive only part of your order and not get a response. This is not the level of service we want to provide.
The issue you experienced occurred during the holiday season, when we faced an exceptional surge in demand that unfortunately impacted both shipping accuracy and response times. That said, this does not excuse the situation, and we sincerely apologize. We’ve taken the necessary measures to ensure this does not happen again in the future.
Please rest assured, if one knife was missing from your order, it will either be resent immediately or refunded, depending on your preference. If you contact our customer service again with your order number and reference this review, your case will be prioritized and resolved right away.
We appreciate your patience and are very sorry for the inconvenience caused. 🙏🔪
RF
Rachel F.
I ordered on December 1 and received…
I ordered on December 1 and received part of my order on the 22nd. I am missing $120 worth of product (a knife and 3 sheaths) and have attempted to contact them 5 times since the delivery on the 22nd. No response. I will not be ordering from them again, and hopefully I will get a response about the missing parts of my order.
Response from NorthernknifeJan 12, 2026
We’re truly sorry for this experience and completely understand how frustrating this situation is. Receiving only part of your order and then not getting a response is not acceptable, and we sincerely apologize for that.
The issues you experienced occurred during the holiday season, when we faced an exceptional surge in demand that unfortunately impacted both shipping accuracy and response times. That said, this does not excuse the situation, and we’ve since taken the necessary measures to ensure this does not happen again in the future.
Please rest assured, the missing knife and sheaths will either be resent immediately or fully refunded, depending on your preference. If you contact our customer service again with your order number and reference this review, your case will be prioritized and resolved without further delay.
We truly regret the inconvenience caused and appreciate you bringing this to our attention. 🙏🔪
