Northend BeautyNorthend Beauty is listed under Salons & Clinics.
Northend Beauty (northend.shop) has 456 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Cathy
The shoes look nice on foot but back of shoe comes up a little high on the back of heel and creates blisters. These also will definitely need to be treated as the cloth will get dirty and show dirt. I ordered the light pink ones.
Janet M.
I never got my shoes! Nor did I get a refund. All I got was miscommunication. One day “your shoes shipped”. The next day, “your order was canceled”. I will never buy from this company again!
Response from Northend BeautyMar 4, 2025
We sincerely apologize for the confusion and frustration you’ve experienced with your order. This is certainly not the experience we want for our customers. Please reach out to our customer support team with your order details, and we will do everything we can to resolve this issue promptly—whether that means reshipping your order or processing a full refund. Your satisfaction is important to us, and we truly appreciate the opportunity to make things right. Best regards,
Kristen
This is a scam. Working with PayPal to get my money back. Ridiculous.
Response from Northend BeautyMar 4, 2025
We’re sorry to hear about your experience. Please know that we take customer satisfaction very seriously and would never intend to cause frustration. If there has been an issue with your order, we’d love the opportunity to resolve it for you. If you haven’t already, please contact our support team with your order details, and we will do our best to assist you promptly. We appreciate your patience and hope to find a resolution that works for you. Best regards
Ellen S.
The shoes I received were the wrong color and did not fit. I have attempted to contact Northend everyday for a week in order to return them. I have had no response from them.
Response from Northend BeautyMar 4, 2025
We sincerely apologize for the inconvenience you’ve experienced. Receiving the wrong color and size is frustrating, and we understand how important it is to get this resolved quickly. Our customer support team strives to respond to all inquiries as soon as possible. Please reach out to us again with your order details, and we will prioritize your request to ensure you receive the assistance you need. We truly appreciate your patience and the opportunity to make things right.
Karen M.
I don’t have my new shoes! I don’t even have a tracking number that works. I want a refund now because I have waited for a full month for this order! Buyer beware!
Response from Northend BeautyMar 4, 2025
We sincerely apologize for the delay and any frustration this has caused. Waiting a month without a working tracking number is not the experience we want for our customers. Please contact our support team with your order details so we can look into this immediately. If your order has been lost or delayed beyond an acceptable timeframe, we will work with you to find a solution, whether that’s reshipping your order or processing a refund. We appreciate your patience and the opportunity to make this right. Best regards
Sarah C.
I won't be buying with you in the future, it's been over a month but I still haven't received my purchase without Notice,
Response from Northend BeautyMar 4, 2025
We sincerely apologize for the delay and lack of communication regarding your order. This is not the experience we want for our customers, and we completely understand your frustration. Please reach out to our support team with your order details so we can investigate the issue and provide a resolution as soon as possible. We truly appreciate your patience and the opportunity to make things right. Best regards
MG
Never received haven’t been able to get refund
Response from Northend BeautyMar 4, 2025
We sincerely apologize for the inconvenience you’ve experienced. Not receiving your order or a refund is unacceptable, and we want to resolve this for you as quickly as possible. Please contact our support team with your order details, and we will prioritize your case to ensure you receive the assistance you need. We appreciate your patience and the opportunity to make things right.
Zsuzsanna
Did not receive my order in 3 weeks, did not receive a refund. No phone number - emailed them, so far no response. Ordered on February 14... today is March 1st.
Response from Northend BeautyMar 4, 2025
We sincerely apologize for the delay and lack of response. We understand how frustrating this must be, and we want to make this right for you as soon as possible. Please reach out to our support team again with your order details, and we will prioritize your request. If your order is delayed beyond an acceptable timeframe, we will work with you to find a suitable resolution. Thank you for your patience, and we appreciate the opportunity to assist you.
