Northend BeautyReviews of northend.shop

Terrible after sales service. I purchased the incorrect size and no one is getting back to me to allow me to exchange the size. I don’t recommend people buy this product.

Love the shoes. They run big, but nothing a little adjustment won’t fix.

Terrible quality, terrible sizing, terrible run around on what was supposed to be an easy return.

I ordered a pair of slippers from this company. They never made it to me and the tracking showed them being returned to the company. I've been emailing them for a month about getting a refund and they just keep telling me that they submitted the request to management, but I ordered them almost two months ago. They are likely not giving me a refund and I wasted money. Such a scam, do not order from them.

Do not order from this company!! I ordered a pair of slippers and they were huge. I have tried to return them and have taken the required photos and submitted the photos for review. It has been over two weeks now and it is clear that the company has no intention of allowing a return. I have never worn the slippers and filled out the return information on the day I received the slippers. I am going to file a complaint with my credit card company and ask that they intervene. This is by far the worst customer service I've ever experienced!

Biggest scam! I have been trying to return these, because they were too big, for weeks. Keep getting the runaround

I wish I could give this company zero stars. I received the shoes and they were too big. I IMMEDIATELY emailed the company to initiate a refund and return. It has been OVER a month and every time I email them they send the same auto-generated email back that their "manager" is reviewing the photos I sent them. I just wish I would have seen these other reviews before ordering from them.

Do not order from this company. The cheepest shoes I’ve ever had the displeasure of ordering. I’m still waiting for my return authorization after two weeks. I’ll be filing a fraudulent claim. I filed a fraudulent claim with my credit card company who gave me a full refund. I guess I will throw away these pieces of crap shoes now.