North American BancardReviews of northamericanbancard.com

These folks are scam artists. They subcontract out people to sell you their processing with a bunch of lies then say , "well they don't work for us." Do not fall for this companies bag of lies. they told me that i provided my social security Number along with my company info so I was obligated to them for a year. Now I cant get out and they are racking up fees and threatening to ruin my credit. Even though I supposedly was just trying them out with no obligation. I'm going to contact the attorney general next.

This company sent out a salesperson to my schools. She told me that I would always get competitive rates, and that she would look out for me if anything didn’t go well. We used the service for about 5 years, and in 2013, we called to have the account services stopped. We were assured that everything would be closed out. About 3 years later, I noticed a suspicious charge on my bank statement. I hadn’t caught it before, and it had no real name or source on it. I went back through my bank statements, and finally figured out that it was North American Bancard who had charged me every single month. They never stopped their service fee. I called them back and was assured it would stop. They refused to refund my money because they said it was my fault that I hadn’t caught the charges before then. To top it off, 6 months later my bank was running my credit report for a loan, and I had two entries on my credit report for collections activity from a collection agency I have never heard of in my life. When I called them, they said it was North American Bancard again!!! They sold my “delinquent accounts” to Southwest Recovery Services, and they told me they would make me a deal... if I paid off both accounts, they would get the entries deleted as a “mistake” on my credit reports if I would pay them off on both accounts today! This is an illegal practice... but I did it, because I need my credit. Do not give North American Bancard any of your personal information, and make sure they never have your bank account numbers! They will put through charges years after you think your accounts are closed, and send you to collections if you don’t pay. The sneaky part is that they don’t send any physical bill asking to be paid. They just take the money. That way, they can keep taking the money out of your account and most people won’t notice... especially if you have a business bank account with a lot of transactions. These guys got thousands of extra dollars from me in little increments every month, so that I didn’t notice. What a total SCAM. They are also located in Texas, so you can’t take them to court and get your money back. They hold your credit hostage until you pay up. The guy at the credit agency told me that he deals with people from North American Bancard all the time... they have been running these scams for years. He told me to make sure to send them a cancellation letter, in writing, by certified mail. He says that’s the only way to get them to stop charging. He said calling customer service doesn’t matter, because they will tell you anything to make you sound like the matter is resolved, but they know that it won’t be stopped until you send the certified letter. WOW. Can you say evil?

Probably the best customer service I have had in a while. They were so helpful and resolved my problem quickly.

Stay away from this company! Once you sign up, they charge a lot of hidden fees and keep billing you even after you cancel it! Don't get cheated and hurt by this evil company!

A complaint issued 7-13-18 answer 8-30-18 with no information. The worst reply ever. Does the company have any Business sense?

My company had the sour experience of dealing with North American credit card processing services and one of it's agents: Sekure Merchants. Despite having offered them ALL preliminary information about our company's background, their poor experience to offer international card processing transactions resulted in unnecessary delays, excessive inquiries on int'l transactions and inadequate and/or inefficient procedures to properly validate a merchant's impeccable record. The above conditions resulted in their unexpected decision to close our account only after 6 months of opening it--without justification, charge-back, customer complaint, or cause whatsoever. Worst customer service experience my business have had In our 25 years history.

NA Bankcard deceptive practice I signed a 4 page contract no mention of termination fees it even said first 5K of transactions were free so about 3 months in they charge me a $50/month non PCI compliant Fee, $45/month minimum charge when my old intuit QB Credit card processor cost $20/min +3%. Needless to say I ended up paying $500 more in fees than 2017. So I write a letter to cancel NA Bankcard sends a letter back saying if I cancel I have to pay 1,080 under section 13 of the contract which I never agreed too in my 4 page contract. So I contact my states Attorney General office to complain about their scam and NA Bancard cancelled my account for no charge. Go to Square at least it is a flat 3% and not deceptive

They steal money from your bank account, even when you dont use them as a processor. horrible company. 0 stars