North American Bancard makes it easy to accept credit cards payments both in-store and online. Discover how our credit card processing services can help.
North American Bancard (northamericanbancard.com) has 123 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Also known as
northamericanbancard.com
Website
northamericanbancard.com
Category
Administration & Services
Location
Troy, Michigan
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 26% of reviews.
Latest
Most recent review: June 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This company is a fraud. We cancelled this account last year and now they are saying we owed them for terminals that we sent them since last year. This is ridiculous and unfair to our company, we haven't have this company for almost 5 years. Carolina Baking company.
Response from North American BancardFeb 12, 2020
Hi Stuart - We're sorry to hear you have had a negative experience. If you'd like to provide documentation confirming that the terminals were shipped and received, we'll be happy to help work towards a resolution for you. Our Customer Care team can be reached via email at [email protected]. Thank you!
TS
Tim S.
MID2115842 TMS# 10885192 8 years i've…
MID2115842 TMS# 10885192 8 years i've been with this service and never a problem that took this long. 10 days an no analyst has looked at my bank statements yet, i continue to get the same excuse everyday i call for an update, on 11/13, 11/14 and 11/15. I was told on 11/14 an even assured i would have an update on 11/15. still nothing just the same excuses i cannot be in business with a company that continues to do this. i will post this complaint daily on every social media page, review site, blog, news, bbb, anything until i receive a phone call, an apology and my funds, I will not process another payment with you folks. -T. Shaw
Response from North American BancardNov 19, 2019
Hi Tim - We're sorry to hear about your experience. We've shared your information with the Customer Care team and hope to have someone reach out to you soon to address your questions. Thank you!
ST
Steve
Scammers
Scammers. I signed up with Authorize.net, and was never told ANYTHING about "bancard". I never gave "bancard" my bank account information, and certainly never authorized debit's from my account. I have never received ANY statements from them, either by mail or by email. They were charging me a monthly "non-compliance" fee, although I was NEVER notified about being in "non-compliance". They point the finger at "authorize.net" not setting up a "bancard" online account so I could go and GET my statements. So over the last year, even though i have not used their services AT ALL since Jan of 2019, they've been stealing money from my account without ever notifying me. Somewhere in the neighborhood of $1000. Legal scammers.....stay away if you're smart. Square!
Response from North American BancardNov 11, 2019
Hi Steve. Thanks for sharing your feedback and we're sorry to hear you have had a negative experience. To help clarify a bit for you, NAB and Authorize.net are partners. We are more than happy to help answer any questions you have. Our Customer Care team can be reached at 866-485-8999 or via email at [email protected]. Thank you!
RM
Renee M.
Thief
Thief, they will not cancel your account. They continue to charge even when services are not rendered. Don't even think of using this company.
LE
Lance E.
YOU HAVE BEEN SCAMMED!
YOU HAVE BEEN SCAMMED!
Nabvelocity.com is how you will probably find out who it is. NAB North American Bancard.
They steal your ACH and they direct debit you.
contact your bank immediately.
CP
Chintu P.
Very bad merchant service ,never get…
Very bad merchant service ,never get service
From this company they will rob you ,and service charges are too high then other companies. Be aware of this company
RI
Rick
the agent's point of view
Total Merchant Services, North American Bancard, LLC, Inovio Gateway services, Money Machine, CDITech, Electronic Payment Exchange, Humboldt Merchant Services, PayAnywhere, LLC.Point & Pay, Rapid Capital Funding, Velocity,
Lets talk about this disgusting company I have been a agent for them for over 8 years got a good profilo with them And was doing good till the new ownership came in And the nightmare begins.
This company is the worst to do anything with, new accounts, terminal programming, gateway services, cash program, take back bonus agent support, Merchant support, closing accounts I don't care what it is its like doing bushiness with a bunch of kids with bad attitudes the worst part is thy have no idea what there doing, all my clients I switch out, Amen!The fees keep going up BUT you don't get any more money thy have every excuse to not pay there agents if you have a family and build your profile keep a eye's on your accounts before you lose everything like I almost did I was one step a head of theses thefts I do a deal a day so there best agent and the owner Marc Gardner choundent make my coffee if thy tryed. I have my own system now and the nightmare is over if your a agent working for this companys go to visa pay the 10.000 get regressed and live your life stress free I can't see this company making it much longer the scams the lies I feel real bad for any agent or merchant with any of theses companys, money always being took out of merchants accounts if thy can't get it from your clients thy just go to your account like your Joe bag of donuts the jerkoff's reck life's and destroy companies. take it from someone who has lived with the stress from this company, its not wouth your time or money there agent program is padded and not what thy say it is, you have to get in bed with all your merchants to keep geting paid or you have to worry about the compmay taking your money.so do you what to be a agent now RUN and RUN fast
JI
Jim
Bad business practice
I checked my bank statement and found a $300 debit by No American Bancard. Called and was told this was for new equipment which at the time I had not received and would be reversed if old equipment was returned. I provided UPS tracking receipt, no credit. After calling several times (disconnected 3 times) "further research is necessary". I was never informed as to this debit to my bank account and never gave permission for this transaction. Very frustrated and ready to check for a new processor.