NorthAmericaHVACReviews of northamericahvac.com

I ordered a blower motor that they said would work with my unit. But when I got it and plugged it in, it wouldn't even spin. I sent it back but they only reimbursed me 50% plus I had to pay for shipping both ways! They are not honest! Plus, they're very rude people. And definitely not followers of Christ. Do not be fooled by this bunch!

Ordered a blower motor from them. Showed delivered but was never received. They didn't require any proof of delivery for a $500 part. Customer service basically said sorry bout your bad luck. This experience with North America HVAC cost me $505

The staff at North America HVAC were knowledgeable and very helpful in helping us choose the correct replacement control board for our older heat pump. My husband installed it himself and fixed the unit, saving us potentially a large repair bill. Highly recommend this company for heating and air conditioning parts and advice!

Purchased a Climatek condenser fan motor from northamericahvac store on Amazon. Item had a tag with a QR code for instructions which went to northamericahvac.com That site showed the same item for $50 less directly from them. They can be contacted only thru text messages. They said it's not their problem If I bought the motor from a competitor and paid $50 too much. "But it's YOUR STORE on Amazon!" I typed. They said "No it's not. Absolutely not. Have a good day." Then they blocked me from sending any more text messages.

Bought a SV9501 Gas Smart Valve and it was defective. would not open. wasted my time installing it and uninstalling it.

I would strongly caution anyone against purchasing from North America HVAC. I bought a pond pump from them on Amazon, which failed in less than a year—well within the manufacturer’s warranty period. Unfortunately, the manufacturer requires the original seller to initiate the warranty claim, but North America HVAC flat-out refused to assist. They told me they were not obligated to file the claim, effectively leaving me with a defective product and no warranty support. This is completely unacceptable customer service. A reputable seller should stand behind the products they sell and at the very least help customers navigate warranty claims. Instead, North America HVAC washed their hands of the issue the moment a problem arose. If you value your money, time, and peace of mind, I recommend steering clear of this company. There are plenty of sellers who actually care about their customers—North America HVAC is not one of them.

An update on the below review. Since this company would not help me I got my credit card company involved. They sent a message to North American HVAC and since N. American did not respond I got the $300. taken off my credit card bill. My advice NEVER BUY anything from this bad company. I hope they go bankrupt they are so bad. I was thinking in one post one person bought a defective inducer fan and returned to.... could it be they sent me that defective motor. Wouldn't doubt it. They are very bad. Prior post : $300 inducer fan motor for a furnace I left a message and told them the inducer fan would not turn on a $300 item. It's defective. They would not take it back. All they would have to do is notify the manufacturer and get a credit. They don't even take phone calls. On their website they call themselves Seventh Day Adventist , what kind of a Christian does this to customers. They are terrible people .

I bought a new motor from this place, and when I took it out of the mangled box it was shipped in I knew it was used and had been installed before. I overlooked that,installed it anyway, and yes it ran for 5 seconds and stopped. Between having to return to install another part from another vendor and then driving the 5 hour round trip to transport the used/defective part to a shipper to return it-they wouldn't even pay for return shipping. I wasted a lot of time with this business because they sell used/defective parts.