NorthAmericaHVACReviews of northamericahvac.com

I ordered a heat pump defrost control board and was sent a factory defect part that was unusable as verified by a HVAC technician. NorthAmericaHVAC did not respond to two emails sent regarding this issue. They don't have a normal phone no. for customer contact, and use text messaging instead! I didn't even request a refund, but simply a replacement part that works as ordered. No response . The part cost $121.95 plus $5.95 shipping. I would advise against buying anything from this outfit, as they don't behave in an acceptable and ethical manner, not to mention cheating customers with no recourse.

North America HVAC sent me a Rheem blower door switch, now they've admitted it's their mistake but they can't send me the circuit breaker part unit they this $5,00 blower door switch back (that I never ordered).

Amazon allows this 3rd party seller to advertise direct replacement parts using the OEM manufacturer part numbers. They are not. I contacted seller and explained my issue. The listing was is using ork oem part number S1-02639501000 to sell their product when in fact it is LAU part number 60557301. It is not without buying additional parts. I had to drive 120 miles round trip to purchase additional parts to make this A/C fan to work