NorthReviews of north.com

3.853 reviews
Administration & Services

North

About North

From the front door, to the back office, the developer world, and partnerships that expand the payments landscape, North offers proactive, comprehensive merchant services, in-house processing, and more.Founded in 1992, North is a leading financial technology company building innovative, frictionless, end-to-end payment solutions for businesses of all sizes and industry types. North’s superior solutions span the entire payment ecosystem, from development, to partnerships that expand the landscape, creating a flexible universe that supports growth and scale for small businesses and merchants, as well larger enterprises with over $100 billion per year in electronic transaction volume. Experience easy-to-manage operations and payments infrastructure with a user-friendly merchant portal, end-to-end processing capabilities and personalized support.

North (north.com) has 53 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: north.com
Website: north.com
Category: Administration & Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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North reviews

53 approved reviews, newest moderated first

Priya
Feb 28, 2025
Jeremy P
Jeremy P. was a great help. His knowledge was outstanding.
Response from NorthMar 7, 2025
Thank you for taking the time to share your experience.
Charles P.
Feb 28, 2025
My interactions with Jeremy Pozner were…
My interactions with Jeremy Pozner were excellent. He made the process seamless. I would enthusiastically refer my colleagues and friends ends.
Response from NorthMar 7, 2025
We're glad to hear Jeremy was a great help. Thank you for taking the time to share your experience.
KL
Feb 27, 2025
Thank you North!
Seamless experience from start to finish. I’m extremely happy with the ease of the entire process. Highly recommend.”
Response from NorthMar 7, 2025
We're glad to hear about your seamless experience with North! Thank you for your recommendation.
Lael M.
Feb 27, 2025
Crooks, but not right away
Easy onboarding and prompt deposits early on, but after a week or so, they decided to hold our funds indefinitely based on our website not having credit card logos, a requirement they did not disclose and one with no legal basis. We use a 3rd party solution that includes the website templates, so we can’t just add the logos even if we wanted to. North has been holding funds we need for working capital for over two weeks and their representatives have stopped responding to calls and e-mails. This is theft, pure and simple. Beware!
Response from NorthMar 13, 2025
We thank you for your feedback, and apologize for any inconvenience you experienced. We wanted to take the opportunity to reconfirm what was communicated at the time of approval - that your account was placed on a funding hold until the required card brand logos are added to your website. Unfortunately, these updates have not yet been made. As such, we're unable to release the funds until this necessary work is completed. We’ve contacted our Customer Care Team to ensure you receive prompt notification. You should be expecting an email shortly, with further details and instructions. Please feel free to reach out if you need assistance with the website updates. We're happy to help! We appreciate your understanding and cooperation.
connor C.
Feb 26, 2025
Big fan of North and their customer…
Big fan of North and their customer service!
Response from NorthFeb 26, 2025
Thank you for your kind words about North and our customer service. We appreciate your support!
Alexander F.
Feb 25, 2025
The machine is great
The machine is great. I’m happy with the services I’ve received thus far
Response from NorthFeb 26, 2025
Your feedback is incredibly valuable. We are glad to hear that you are happy with the machine and services provided. Thank you for sharing your experience with us.
Kenny M.
Feb 22, 2025
Recommended!
After a few months it’s been a pleasure working with North. Great experience overall!
Response from NorthFeb 26, 2025
We are pleased to hear about your experience with North. Thank you for your feedback.
Emily C.
Feb 13, 2025
Excellent customer service
Excellent customer service
Response from NorthFeb 26, 2025
Thank you for sharing your feedback!

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My interactions with Jeremy Pozner were…

Thank you North!

Crooks, but not right away

Big fan of North and their customer…

The machine is great

Recommended!

Excellent customer service

About North

About these reviews

More in Administration & Services

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Thank you North!

Crooks, but not right away

Big fan of North and their customer…

The machine is great

Recommended!

Excellent customer service