NorthReviews of north.com

3.853 reviews
Administration & Services

North

About North

From the front door, to the back office, the developer world, and partnerships that expand the payments landscape, North offers proactive, comprehensive merchant services, in-house processing, and more.Founded in 1992, North is a leading financial technology company building innovative, frictionless, end-to-end payment solutions for businesses of all sizes and industry types. North’s superior solutions span the entire payment ecosystem, from development, to partnerships that expand the landscape, creating a flexible universe that supports growth and scale for small businesses and merchants, as well larger enterprises with over $100 billion per year in electronic transaction volume. Experience easy-to-manage operations and payments infrastructure with a user-friendly merchant portal, end-to-end processing capabilities and personalized support.

North (north.com) has 53 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: north.com
Website: north.com
Category: Administration & Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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North reviews

53 approved reviews, newest moderated first

FOREVER YOUNG B.
Nov 4, 2024
I was trying to open an account with…
I was trying to open an account with North Payments and the whole process was very shady, Peter Lewis the sales representative was telling me one thing amd the company doing other, they charge you for services you are not getting, very long process and costumer service clueless, I won't recoment this company to anyone
Response from NorthNov 14, 2024
Thank you for your feedback, and we’re sorry to hear about your experience. We take your concerns seriously and apologize for any miscommunication or issues you faced. Please contact us directly at 866-485-8999 or email [email protected], so we can investigate and resolve this matter. Best regards, North Team
Mathew H.
Oct 31, 2024
Shady shady shady
This company does NOT seem too conscientious with merchants, especially with sketchy fees and other shady practices - more details under North American Bancard (the speedy rebrand is ostensibly due to the preponderance of burnt bridges).
Response from NorthNov 4, 2024
Hi Mathew, Thank you for your feedback. We take your concerns seriously and strive for transparency with our merchants. We’re committed to improving our practices and ensuring a better experience for all our customers. Please reach out to our Customer Service Team at 866-485-8999 or email [email protected], so we can address your concerns directly. Best regards, North team
MW
Oct 31, 2024
Absolutely the worst experience…
Not too bad. Great staff.
Response from NorthNov 20, 2024
Thank you for sharing your feedback!
Mayim I.
Oct 30, 2024
Corrupt Business
If I could gice them 0 stars I would. This is a horrible business. The sales person lied to me about the fees, and I wound up paying way more than I was told. They are awful and scammed me
Response from NorthNov 4, 2024
Hi Mayim, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you've had regarding the fees and the information provided. We take your concerns very seriously and are committed to resolving this matter. Please reach out to our Customer Service Team by phone at 866-485-8999 or email us at [email protected], so we can assist you further and address your concerns directly. Best regards,  North Team
Avery M.
Oct 25, 2024
North Payments Blows Square Away
North Payments made it incredible easy (AND INEXPENSIVE) for my small business to get set-up with a new payment processor. My dedicated rep has always been available to help me if I have questions. I’m so glad I made the switch from Square!
Response from NorthNov 4, 2024
Hi Avery, Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with North has been easy and affordable. We appreciate you choosing us over Square and look forward to continuing to support your business! Best regards,  North Team

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