NorthReviews of north.com

WORST COMPANY I'VE DEALT WITH. Things they never told me: 1: 3 year contract with $600 cancelation 2. $200 Yearly PCI charge no matter what 3. Another $200 Yearly Fee. Just because EXCLUDING all the fees, they were still more expensive than the other merchants I've been with. They are terrible at getting back to you. The Rep tells you they will look into it; they never call back. Making the account was easy. All done over e-sign over email. But when leaving, they make the cancelation as difficult as possible. You have to FAX.. Yes, in 2026 FAX in your cancellation. So I signed and drove to FedEx and faxed it over. NOPE. Not enough. Signature isnt as exact as when i signed up. Now I need to send them a copy of my ID and fax it again. WASTE OF TIME AND MONEY

This company is a scam. They will behave you differently once you close the business with them. It was told that I will be given a free shipping label to return the item, but they never did so. I was told that since my account has been closed, I have to take care of everything on my self and If I do-not return it on time, I have to pay $895 bill. I am not sure what other things they gonna charge even though I just shipped the POS back to them.

This credit card processing company will charge PCI fees no matter if you are PCI compliant or not. In addition they will charge credit cards of your customers twice, even thought your batch will show only charged once. We developed a problem with our customers because of this. This processor has so many various different fees, they advertise low rates, but then apply so many fees, that you wind up loosing all the savings. Stay away, there are way better processors with better fees out there

Lying sales reps

Worst experience ever. Read the fine print because what the salesperson says and what you pay are totally different things. They also charge $295 to cancel. Worst processing company that I have ever dealt with- I have 2 other companies that I use for my other small businesses and I regret not using them for this one- North and EPX's communication is selective. Changed fees after contract is signed. Expensive lesson for me and I plan to warn any potential customers.

I was a client for 5 years. Sold my business due to illness. North Bancard was in contact with new owner 6 months later withdraw 349.00 out of my account for so-called free equipment. I returned the pos and they refuse to refund the 349.00. I do not recommend this company I have cancer and cannot afford my medicine now!!!!!!!

I would not recommend this company. There are excessive hidden fees charged every month and over time I have paid over thousands of dollars extra more than what was originally represented. My account was not cancelled when I requested so they charged me my annual and monthly fee and denied my refund because they failed to cancel my account. DO NOT USE THIS COMPANY. SCAM

The worst company. They change their name from National Bankcard in an attempt to confuse its dissatisfied and frustrated customers, and to avoid the consequences of their unethical behavior. But, I vow to expose you and hold you fully accountable! They froze my money for 6 months, causing me a large amount of insufficient funds fees. When I noticed something off and called customer services. They were rude, obmkxious, and unapologetic. When they finally released the funds it totaled several thousand dollars!!!! As to your reply. Apology is a day late, and several dollars short. I would have LIKED to hear you say "We will look into training and retraining our representatives", in the following areas: Conflict resolution Sensitivity awareness Cultural competence De-eacalation tactics RESPECT But, I didn't hear that. And, let me emphasize. I have no control over when you decide to conduct a n audit. But, let me be clear...NOBODY contacted me to inform me that my account was frozen. Nobody advised me WHAT needed to be done to resolve anything. That is simply NOT TRUE! Had i not called your office because my funds APPEARED off, I would have never known there was an issue. Here I am thinking I am missing a few hundred dollars. Meanwhile im missing almost $7,000!!!! Totally unacceptable. Your company is the WORST!!!!! Kick rocks, mixed with glass, blindfolded with NO SOCKS on! Im disgusted at your unethical practices, and your subsequent feeble attempt to minimize, dismiss and shift blame! Exhale!!!! I was born in a day. But, not yesterday and, definitely not......TODAY! How do you sleep at night!? Now I'm considering LEGAL ACTION. How dare you insult my intellectual rectitude! ¿? Instead of changing your companies name from "National Bankcard" to "NORTH"..you should have changed it to "SOUTH", because that's exactly where your company is headed! I don't think I can make it any clearer, while maintaining some measure of respect! Conclusively. Your company is going to H__ in a handbag kettle, aboard a rocket ship!