NorthReviews of north.com

Mia was a life saver, I ordered the wrong size and she offered to assist me to get the correct size.

Amazing support for clients and my business. Top notch tech as well - a beautiful dashboard to manage the business and serve my clients. In person service makes a world of difference in a highly competitive market. Thank you!

I’ve reached out with a few questions and they’re always quick to respond with such a positive attitude. So happy I switched to North!

The worst company. They change their name from National Bankcard in an attempt to confuse its dissatisfied and frustrated customers, and to avoid the consequences of their unethical behavior. But, I vow to expose you and hold you fully accountable! They froze my money for 6 months, causing me a large amount of insufficient funds fees. When I noticed something off and called customer services. They were rude, obmkxious, and unapologetic. When they finally released the funds it totaled several thousand dollars!!!! As to your reply. Apology is a day late, and several dollars short. I would have LIKED to hear you say "We will look into training and retraining our representatives", in the following areas: Conflict resolution Sensitivity awareness Cultural competence De-eacalation tactics RESPECT But, I didn't hear that. And, let me emphasize. I have no control over when you decide to conduct a n audit. But, let me be clear...NOBODY contacted me to inform me that my account was frozen. Nobody advised me WHAT needed to be done to resolve anything. That is simply NOT TRUE! Had i not called your office because my funds APPEARED off, I would have never known there was an issue. Here I am thinking I am missing a few hundred dollars. Meanwhile im missing almost $7,000!!!! Totally unacceptable. Your company is the WORST!!!!! Kick rocks, mixed with glass, blindfolded with NO SOCKS on! Im disgusted at your unethical practices, and your subsequent feeble attempt to minimize, dismiss and shift blame! Exhale!!!! I was born in a day. But, not yesterday and, definitely not......TODAY! How do you sleep at night!? Now I'm considering LEGAL ACTION. How dare you insult my intellectual rectitude! ¿? Instead of changing your companies name from "National Bankcard" to "NORTH"..you should have changed it to "SOUTH", because that's exactly where your company is headed! I don't think I can make it any clearer, while maintaining some measure of respect! Conclusively. Your company is going to H__ in a handbag kettle, aboard a rocket ship!

Do not even get a quote from this company!! We requested a quote for them for our fees for processing our payments. The fees were a little too high, and we politely declined. Once they’ve been fraudulently charging every transaction on our account, they’ve somehow linked to all our accounts, all our customers accounts and are charging our checking account as they were processing our payments, but are not doing a single thing for us, I’ve been on the phone customer service. No one will talk to me. I’ve called the sales rep that we got a quote from directly probably 40 times and he won’t return my phone calls or do anything to help out almost $3000 from this company, do not give them your bank information under any circumstance . John Peruzzi is the rep that scammed us, and will not even give us the service of a call back to explain. Now they’re trying to turn us over to collections for a service we never requested never asked for and never approved of after stealing thousands of dollars from us

After my old processor decided to increase my monthly rate I looked into what North had to offer. I was able to get set up with a newer terminal for half the monthly rate of my old provider. Best decision I have made this year!

I recently had a great experience working with Jeremy P. He clearly explained how merchant services works and I look forward to working with him

Easy on-boarding. Product is way better than our last processing system. Many thanks to Jeremy for his patience and easy going manner!