Nordic KnotsReviews of nordicknots.com

Fantastic customer service

I recently bought a rug from Nordic Knots. Customer service is great. I actually ordered a rug but changed my mind within a day. They were very helpful and I was able to cancel my order and order a new one. In the meantime I received my rug. It's beautiful, just as the pictures on the website. I can very much recommend Nordic Knots.

We bought a rug for shipping to the UK. The quality is great, and it's as nice in real life as on the website (if not nicer!). The team was really helpful and responsive. Thank you

Nordic Knots has stylish/aesthetic, super high quality, reasonably priced offerings. Each rug is more interesting than the next. The quality in person is even richer than the photos shown on their site. The process of working with Nordic Knots is efficient and quick. My Silver Boucle rug showed four days after I ordered it. Also, great customer and design service if you need it. I valued my dialogue with Michele at Nordic Knots when selecting my rug.

Kanon fina mattor mycket hög kvalitet. Kundcervice toppklass. Rekomenderar stark Nordic Knots

Back in 2020 We bought 3 of the same style rug in different sizes for one room and will buy more when in need. The quality of the rugs is excellent and the color is as noted on the site. In addition their service is fast and courteous during the time of order and just this month when I asked to confirm some thing about our prior order. I’m a fan!

Melissa in customer service at Nordic Knots was so lovely to work with. She was quick to respond, helpful, and even advised on my space when I sent photos. She also was nice enough to apply a Black Friday discount to a rug I purchased after the fact since the original one didn't fit in my space. She was incredibly friendly and made me want to order from Nordic Knots again. The quality of the rug is also amazing - you really get what you pay for.

Unbelievable customer service!! Special thanks to Leonora for all her help.