Nordic KnotsReviews of nordicknots.com

We spent months trying to find the right rug for our bedroom, and when we received our sample of the Park rug in Dusty White, we knew we'd found the perfect one. The color brings warmth to our space, and we love that it’s made from natural fibers—the wool is so soft! The experience was seamless from start to finish and delivery was fast.

Thank you Nordic Knots and especially to Emme who has been absolutely Amazing from start to finish! We were ordering from the Uk and wasn’t sure at first but it’s very hard to find natural quality rugs with a variety of designs and sizes in the Uk so we came across Nordic online and loved the choices, we opted for two rugs and bought both and then retuned the we decided not to keep, the choice was tough as the quality is amazing and great value for the price too. Customer service over email was extremely quick and after care service was great too, very highly recommend Thank you once again!

I'm deeply impressed with NK's excellent service! Communication and return services six out of five stars, compared to other companies particularly! I'm truly looking forward to buying here again.

Tolles Design, hohe Qualität, Lieferung hat etwas länger gedauert, war aber definitiv das Warten wert. Besonders positiv hervorzuheben: Die Zusammenarbeit mit goodweave.org (Organisation, die sich gegen Kinderarbeit in der Teppichproduktion engagiert)

Okay, so I am coming back to write a second review on Nordic Knots because it wouldn't be right if I did not. This time I want to share my praise of the company and their value on customer service. Nordic Knots customer service is absolutely fantastic! My first review of the Nordic Knots was of one of their many beautiful rugs. Please note, I have two additional rugs from the company that I love an adore. Within 24 hours of submitting my review here on Trustpilot, I had a kind email in my inbox from Leonora. She kindly provided an explanation on the nature of the rug that was purchased and ensured my concerns were addressed. We emailed back and forth over the next couple of days and found a very, very suitable resolution that I did not expect. I was 100% satisfied in the end. I have NEVER had such a great, easy, friendly, timely and proper resolution from a customer service experience from any other company. In my opinion Nordic Knots is a leader in customer service and a model for all businesses. Thank you Nordic Knots and Leonora!!!

I received very friendly, fast, uncomplicated and overall simply excellent customer service from Leonora when something went wrong with my delivery. I highly recommend their products and service.

This company offers beautiful rugs of high quality that are well crafted. On top of that, their customer service is amazing, very responsive and helpful. The service is great not only when it comes to receiving the products but also in returns, and I find this to be a very important thing in a company. As a whole my experience with this company was excellent and I highly recommend it.

Very prompt and helpful customer service. I ordered a rug with a long lead time, but the product was delivered within the promised timeframe. Product is beautiful and excellent quality. Highly recommend.