CD
Nice carpet- size issue
We ordered a 180 * 125 cm carpet from Nordic Knots. The delivery was on schedule and the carpet is of good quality, however the dimensions were 10 cm short in length and about 7 cm short in width from what was advertised. Upon contact, there was a prompt response and acknowledgement of the issue - which is great , however it was suggested that the only replacement available also had the same problem (meaning 2 carpets of the same type had the same problem). Replacement being no longer an option, we were offered a discount as the best available alternative- which we accepted. In summary: Good quality product, prompt response but one would expect acceptable size deviations from a premium product. For the price, we are not very satisfied with our purchase!