Noor Qalb Reviews | Read Customer Reviews of noorqalb.com

Noor Qalb Reviews | Read Customer Reviews of noorqalb.com

Noor Qalb reviews

614 approved reviews, newest moderated first

Nusrat F.
Jun 27, 2026
Excellent product specially customised name on the necklace
I bought 4 products from Noor Qalb. They all are beautiful, pretty and timeless jewellery. Amongst 4 product , the most likable is the necklace - customised Arabic name. It's magnificent and alluring. Ordering process and Quality is good .
Response from Noor QalbJun 27, 2026
Hello, We’re so glad to hear that you enjoyed all four of your jewellery pieces and that the customised Arabic name necklace stood out as your favourite. Knowing that you found it magnificent, alluring, and timeless makes us truly proud. We’re also pleased that the ordering process and quality met your expectations. Thank you for sharing your experience — your support inspires us to continue creating jewellery that is both meaningful and beautifully crafted. We might have something waiting for you for supporting our business! Send us an email through [email protected] for further assistance. Sincerely, Aisha Customer Support – Noor Qalb
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Alex P.
Jun 23, 2026
I am very happy with my necklace
I am very happy with my necklace. The Arabic name design is beautiful, elegant, and exactly as I expected. The quality is excellent, and the gold finish looks lovely. It arrived well made and comfortable to wear. I highly recommend this necklace and would definitely purchase again. Thank you!
Response from Noor QalbJun 24, 2026
Hello, We’re so glad to hear that you are very happy with your necklace and that the Arabic name design turned out beautiful, elegant, and exactly as you expected. Knowing that the quality and gold finish impressed you, and that the piece is comfortable to wear, makes us truly proud. Thank you for your kind recommendation and for sharing your wonderful experience — your support inspires us to keep delivering meaningful, lasting jewellery. We might have something waiting for you for supporting our business! Send us an email through [email protected] for further assistance. Sincerely, Aisha Customer Support – Noor Qalb
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Mehvish M.
Jun 23, 2026
Quality is top notch
Quality is top notch
Response from Noor QalbJun 23, 2026
Hello, We’re so glad to hear that you found the quality of our jewellery to be top notch. Knowing that our pieces meet your expectations and bring satisfaction means a great deal to us. Thank you for sharing your feedback — your support inspires us to continue delivering lasting craftsmanship and meaningful designs. We might have something waiting for you for supporting our business! Send us an email through [email protected] for further assistance. Sincerely, Aisha Customer Support – Noor Qalb
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Ayse J.
Jun 23, 2026
SCAMMERS REPORTED TO ACTION FRAUD
SCAMMERS REPORTED TO ACTION FRAUD, FACEBOOK AND ON ALL OTHER SM PLATFORMS. DO NOT ORDER FROM THESE FRAUDSTERS. AISHA IS FULL OF UTTER RUBBISH TELLING YOU TO EMAIL. THEY DONT REPLY TO EMAILS. SHAME ON YOU USING ALLAH'S NAME. BANK HAS REVERSED TRANSACTION. ANYONE WAITING... YOUR ORDER ISNT COMING. FILE CHARGEBACK WITH YOUR BANK!!!!
Response from Noor QalbJun 23, 2026
Hello, We’re very sorry to hear that your experience left you feeling scammed and that you’ve had to escalate matters through Action Fraud, social platforms, and your bank. We understand how upsetting it must be to wait for an order, feel ignored, and lose trust in the process. Your concerns are completely valid, and we take them seriously. Please allow us the opportunity to review this directly with you so we can clarify what happened and work toward a resolution. Send us an email through [email protected] for further assistance and resolution. Sincerely, Aisha Customer Support – Noor Qalb
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Shavana
Jun 22, 2026
I received my Palestine bracelet and…
I received my Palestine bracelet and rainbow necklace and they are such beautiful pieces and ive had so many compliments when I wore them. The quality of the products is outstanding and ive been wearing both the necklace and bracelet constantly without discolouration. Will definitely be ordering again.
Response from Noor QalbJun 23, 2026
Hello, We’re so glad to hear that you love your Palestine bracelet and rainbow necklace, and that they’ve brought you so many compliments. Knowing that the quality stands out and that you’ve been able to wear them constantly without any discolouration makes us truly proud. Thank you for sharing your wonderful experience and for your kind words — your support inspires us to keep delivering meaningful, lasting pieces. We might have something waiting for you for supporting our business! Send us an email through [email protected] for further assistance. Sincerely, Aisha Customer Support – Noor Qalb
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InPost
Jun 20, 2026
I ordered a personalized necklace
I ordered a personalized necklace, it took 15-20 days to be delivered. It says it was delivered to me yesterday but that's not true. Never received it so I want my refund , if I dont get it will contact my bank
Response from Noor QalbJun 22, 2026
Hello, We’re very sorry to hear that your personalized necklace has not been received, even though the tracking shows it was delivered. We understand how frustrating it must be to wait 15–20 days and still not have the item in hand, especially after expecting express service. Your concerns about trust and reliability are completely valid, and we take them seriously. Please allow us the opportunity to review this directly with you so we can clarify what happened and work toward a resolution, including your refund request. Send us an email through [email protected] for further assistance and resolution. Sincerely, Aisha Customer Support – Noor Qalb
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Shahzad S.
Jun 20, 2026
item never arrived
Bought a necklace for my wife, never received it, received the fake tracking information but no sign of actual item, emailed few times with no reply,its a shame how far down people can go for few pounds.
Response from Noor QalbJun 20, 2026
Hello, We’re very sorry to hear that your necklace never arrived and that the tracking information you received did not reflect the actual delivery status. We understand how upsetting it must be to wait for a gift and feel misled, especially after reaching out multiple times without reply. Your concerns about trust and reliability are completely valid, and we take them seriously. Please allow us the opportunity to review this directly with you so we can clarify what happened and work toward a resolution. Send us an email through [email protected] for further assistance and resolution. Sincerely, Aisha Customer Support – Noor Qalb
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Mubs
Jun 20, 2026
Poor delivery service
Placed my order on 14th June for gift purposes for families going back home. Today (20/06/26) writing this review, I am still waiting to receive anything. Very disappointed. The website is advertising that they're closing down soon so I probably won't be able to make any returns even if I wanted to. If you're going to order from here for gift purposes for friends or families traveling home I would sadly advise anyone not to use this website.
Response from Noor QalbJun 20, 2026
Hello, We’re very sorry to hear that your order placed on June 14th has not yet arrived, especially since it was intended as a gift for family traveling home. We understand how disappointing it must be to wait beyond the expected timeframe and to feel uncertain about returns given the closing announcement. Your concerns are completely valid, and we take them seriously. Please allow us the opportunity to review your order details directly so we can clarify what happened and work toward a resolution. Send us an email through [email protected] for further assistance and resolution. Sincerely, Aisha Customer Support – Noor Qalb
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