Noor QalbReviews of noorqalb.com

Response from Noor QalbJul 26, 2026

Hello, Thank you for sharing your feedback. We’re truly sorry to hear about the difficulties you experienced with your order — from the parcel being returned to the lack of urgency and communication afterward. We understand how disappointing this must have been, especially when you were expecting your items to arrive on time. Please know that your concerns are taken very seriously. We’ll review this case internally to ensure better communication and faster resolution in the future. If you could kindly reach out to us at [email protected] with your order details, we’d be grateful for the chance to assist you directly and make things right. Your feedback is invaluable in helping us improve, and we sincerely apologize for the frustration caused. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 26, 2026

Hello, Thank you so much for sharing your feedback. We’re delighted to hear that you’ve wanted a lovely necklace for ages and are happy with your purchase. It’s wonderful to know the delivery service was good and that the piece brought you joy. Your appreciation truly encourages us to keep delivering meaningful, high‑quality jewellery and attentive service. As our valued customer, please feel free to send us an email at [email protected] — we might have something special for you. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 26, 2026

Hello, Thank you for sharing your feedback. We’re truly sorry to hear that the pendant you purchased began to tarnish after only two days of wear. We understand how disappointing this must have been, especially when jewellery is expected to be worn daily and maintain its quality. Please know that your concerns are taken very seriously. We’ll review this case internally to ensure our quality standards are upheld. In the meantime, we’d be grateful if you could reach out to us at [email protected] with your order details so we can assist you directly with your refund request and make things right. Your feedback is invaluable in helping us improve, and we sincerely apologize for the frustration caused. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 24, 2026

Hello, Thank you so much for your kind words. We’re delighted to hear that you found the product beautiful and that delivery was quite speedy. It’s wonderful to know our jewellery and service met your expectations. Your appreciation truly encourages us to keep delivering meaningful, high‑quality pieces. As our valued customer, please feel free to send us an email at [email protected] — we might have something special for you. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 24, 2026

Hello, Thank you so much for sharing your experience. We’re delighted to hear that you found the necklaces and bracelets beautiful, amazing, and perfect in quality. It’s wonderful to know you ordered so many pieces as gifts and that everyone loved them. We’re also glad the ordering process was easy, and that you appreciated the updates on purchase, delivery, and any delays. Your recommendation and kind words truly encourage us to keep delivering meaningful, high‑quality pieces with attentive service. As our valued customer, please feel free to send us an email at [email protected] — we might have something special for you. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 24, 2026

Hello, Thank you so much for sharing your experience. We’re delighted to hear that, even though you had to cancel your order, our team was able to respond promptly and with sincere understanding. It means a lot to know that you appreciated the clear communication and the way we handled your request. Your kind words about our service truly encourage us to keep delivering attentive and reliable support. As our valued customer, please feel free to send us an email at [email protected] — we might have something special for you. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 24, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by not receiving a confirmation email or tracking number after placing your order. We understand how upsetting it must feel to expect your necklace, only to feel misled by advertisements and have to escalate the matter with your bank. Your feedback is taken very seriously, and we want to make this right. Please reach out to us via [email protected] with your order details and payment proof so we can correct our lapses or clarify things, as we value you greatly and want to ensure you receive the proper resolution. Sincerely, Aisha Customer Support – Noor Qalb

Response from Noor QalbJul 24, 2026

Hello, We’re very sorry to hear about your experience and the frustration caused by waiting so long for your order. We understand how upsetting it must feel to have your parcel pending for over a month, to be told it was being returned to us, and then not receive any update or resolution. Your feedback is taken very seriously, and we want to make this right. Please reach out to us via [email protected] with your order details so we can correct our lapses or clarify things, as we value you greatly and want to ensure you receive the proper resolution. Sincerely, Aisha Customer Support – Noor Qalb