Nom NomReviews of nomnomnow.com

I was not getting any email from you telling me about my order. Like when it was coming and what I was getting. It was helpful to get emails so please keep in touch.

I always had to watch the pups and keep telling them to eat! I tried all sorts of dog food! They never really care for any! They absolutely love Nom Nom! They run to their bowls and Hoover it down

I have already had to unsubscribe from this company's emails twice. They send unsolicited spam. I have no idea where they got my email address and how they know I have dogs. This is just disreputable advertising.

Where to start! This food has been a literal life saver for my 9 year old Siberian Husky Charlie. The food looks and smells amazing and his health has done a full 180 since starting a month and a half ago. He sheds waaay less, he poops way less, his constant water drinking has stopped and he has lost a good amount of weight. He’s more lively, he gobbles down his food at mealtime vs leaving it sit all day with dry dog food. Charlie was in liver failure mode prior to starting him on this food. Since then he has gone back to normal levels and is truly a different, much happier pet. Don’t hesitate to get this food, it will add years of happy living to your pets life. Also if considering this against another option like Farmers Pet, get NOM NOM. I tried both and the quality with NOM NOM is hands down better.

While my dogs love this food, half of my orders have arrived at unsafe temperatures. They also send the turkey in large chunks and my 8lb dog choked and could have died. Their only response to delivering food at unsafe temperatures of over 50 degrees, was a recommendation for me to pay for overnight shipping. Their support team tells customers that food is safe as long as it is cool to the touch and to go ahead and feed it to your animals. This is false information and dangerous. I have reported the company to the FDA and the BBB. Do not buy this product.

Nomnom started out great, good food, consistent product. Then the packages of food started to vary so much, my dogs were hungry one day, full the next. Called to find out what was going on, got scripted replys as answer. Then the food arrived black in the packages as they defrosted. Called again, same scripted response. The next shipment we got even more black spoiled food, others were green food, some brown, by then we had enough and canceled our contract. Something changed but not for the better!

Updated 3/27/22 As a fresh food pet meal delivery service, my expectation for standard performance (aka the bare minimum) is - on-time delivery, food safety and packaging. As of today, my second order didn't arrive on time. One pack from my last order had a hole in the package and compromised the content. Half of the previous order individual packages were suboptimal, the packages broke easily, you could tell they switched to a cheaper material. And when I reached out to CS, no apologies, no partial refund was offered. They had offered a discount credit. Honestly, wasn't sure if I'd still be continuing. ------------------ previous feedback----------- The product is great, my dog loved his pork and beef recipes- (although, he did have a full-on diarrhea after eating his turkey recipe so we quickly stopped those). The package came in super quick, however, half of the packaging seal was broken, with its content exposed. Luckily the meals were still frozen. Please pay more attention to your packaging, especially the tape used.

Update: I had this at a one star review because of everything I said below. However, I was contacted by someone on their team and they told me they would send the rest of the food and they woukd work on updating the process to hopefully not mislead anyone else in the future. Originally it came across like nobody cared but in the end I think it was just the person I talked to. So I’m staying subscribed and I’m happy they fixed my issue. Also now that I actually have my food my dog LOVES It. With kibble he barely ate and now he’s eating and having healthy poos! Original review: Completely MISLEADING with pricing. i did the trial which is 50% off. I chose 2 bags per day at full portions. It said at the bottom that each bag would have 150g. Well when i got the shipment email it said 14 of the bags would only be 90g.... When i talked to customer service they said thats because they were transitional meals which are less... but when I asked how much it would be for the full 150g bags, they said it would cost the same.. THIS MAKES NO SENSE. First of all, it said everywhere as i ordered they would be a certain size, then upon shipment, they were not that size, then they could not refund a difference, or send the extra, and it was basically a "tough you ordered the wrong amount sir". I can deal with getting less.. but makes no sense that it would cost the same amount. Their pricing makes no sense. They will just send whatever amount they want and good luck to you.