Nom NomReviews of nomnomnow.com

The food is great and the dog loves it. Her coat is shiny and her eyes are bright. Her poop is fantastic! The shape smell and consistency are so much better than when she ate kibble.

4 flavors of dog foods are available. But I have poodles and they get bored easily. So I use NomNomNow foods for half of meals we feed our dogs. The quality of the available foods is excellent, the service excellent. More flavors would be excellent.

I hate how my cat Mouse keeps waking me up at very early in the morning just to feed her the Nom Nom chicken recipe. She used to eat Kibble as a kitten but now she refuses to eat Kibble. My dog Twix also eat Nom Nom recipes and I can tell how much energy he has gained since she started eating Nom Nom. I myself had tried to chicken recipe for cat and I can see why Mouse wouldn't stop waking me up to feed her. It tasted GOOOOOOOOOOOOOD! (but no I won't take all Mouse's portions). Also thank you Jennifer for being amazing at supporting me. She was very fast to respond to my ticket and helped me understand about my delivery schedules.

Great quality food and portions, reliable shipping, excellent environmentally responsible packing material, great customer responsiveness!

Great product and customer service. Competitive prices and excellent marketing. Coco loves her food

I have a very picky senior chihuahua who loves this food. He waits everyday for it, i definitely recommend to any picky doggies out there.

Love everything about this food and so does my baby.

I used to love and recommend NomNom, a food that has made all the difference to my cat, who has inflammatory bowel problems. Since March, though, NomNom has regularly been unable to deliver the food at a safe temperature. Before that, by freezing food before shipping and using different packaging, they delivered reliably for more than a year. Now, much as I love the food, I don’t use it anymore. We tried changing shipping points, even tried overnight shipping, but they could not deliver food at a safe temperature. I get other food shipments regularly, and the only one that ever has trouble is NomNom. NomNom always has trouble, always, for 4 months now. They blame the temperature, they blame FedEx, and so on, but every other company that ships food here can do it reliably. Thank heavens for Smalls for Smalls, which delivers fresh cat food reliably every single time. Edit after company reply: Your customer service reps have dealt with this issue, pretty patiently, for months, so you and you operations department should be well aware of the issue. We tried expedited deliveries. We switched locations from the Tennessee facility to California. Over all these months, there were, if I recall correctly, carrier delays only twice. If you figure out now to fix this, NomNom, I will come back, because the food is good, my cat does well on it, and your customer service people tried. I wish someone (hi, there - this is your chance) would explain why you won’t deliver the food frozen anymore. I can’t get an answer to that basic question. If you deliver frozen, it will work, and you will regain a customer. But you won’t do it and you won’t say why you changed.