Sarah B.
Customer Service is SO good!
I reached out to customer service following arriving home to my package being on my steps open with items missing. I emailed during closed hours yet still received a response an hour or two later with confirmation of delivery with photo. I was asked to provide photos of what the package looked like and representative responded timely stating that it looks like items were stolen following delivery. They provided a reshipment with no questions asked and I am so grateful. This is the first time a package of mine was stolen and all the representative I spoke with were professional, quick, supportive, and positive. Dare I say this is the best customer service experience I ever had.
Response from nolaninterior.comJan 28, 2026
Thank you so much for sharing your experience and for choosing Nolan Interior! We’re so sorry your package arrived like that 😔, but we’re really glad our team could help and get replacements out to you quickly. It means a lot to hear that you felt supported and that our team made a stressful situation a little easier. Your kind words truly make our day, and we’re so happy we could provide a positive experience 🙌💛.