No Insurance Medical SuppliesReviews of noinsurancemedicalsupplies.com

Well I made an order and it said it would be here Oct 16th and I still do not have my order so my experience is not very good. I emailed them and haven't heard anything about my order

The sent me wrong device the told me I had to wait for them to contact the manufacture to investigate why part was missing. Beware they are shady and unprofessional.

Cannot breath through this device

I ordered a ResMed Airsense 11 yesterday from this company. I received a return email from them stating I needed to provide a prescription from doctor or an authorization from my doctor to replace my current CPAP machine that is no longer working before they could ship the product to me. After numerous phone calls, emails and text messages, I have received no response from this company. Stay away from them. Their customer service is the worst I have ever experienced.

Order was confirmed on 8-4 and it's now 8-21 and I still haven't received the order. I inquired on 8-18 because tracking showed it still sitting in NY. I was told they would look into it and then I get a notification with a new tracking number that now states it won't be delivered until 8-25. I'm not sure where the fault is, really doesn't matter. No explanation from "No Insurance Medical Supplies", no apology. Just pretty bad customer service.

I purchased a 10 liter oxygen concentrator a little over a year ago and it is failing today. I also purchased a 5 liter of the same Devilbis brand in November of 2025, and it died in January 2026. Two months of use, and under warranty and the company expects me to pay shipping to send a very heavy machine back to them and they said they will keep it up to 6 months for repairs. They only pay for shipping, even under warranty, within 30 days. If I didn't have a backup, I couldn't afford to not have the machine for six months. Now, the backup is going out. I've spent over $2000 on concentrators with them in just over a year and they were horrible customer service and now I might be without a concentrator. They are counting on people not wanting to pay to ship things back to them and they will be forced to buy a new one. The kicker is - I originally purchased another brand that I knew was reliable. They called me to convince me to change to the Devilbis brand. They claimed it was better, and the prices were about equal so I listened and switched. But they don't last long, and I think somehow they must get a kickback. Making it difficult to get repairs under warranty, even when the machine fails in an unreasonably short time makes this company a 1-star for me. Would not recommend. Don't waste your money. The machines are low quality.

Never received. Looking at other reviews, I believe they are scammers. I have contacted them and still no response.

I purchased a portable oxygen concentrator in March, 2025. The first time I used it when traveling, the handle on the bag broke. I returned it to them as I was informed there is a one year warranty. After a couple of months I finally get a replacement which appears new, in a bag, but has the exact same break. They insist it is new, but regardless are not helping me to get another replacement.