Ik wil graag weten hoe ik mijn geld terug kan krijgen! Ik vind het zo waardeloos elke keer reageren jullie hier met we komen er binnen een paar minuten op terug en er is tot nu niemand die reageert. Ik wil gewoon mijn geld terug en ik wil hier niet weer zo lang op wachten. Graag hoor ik hoe ik dit kan regelen want op de mail reageert niemand anders zal ik kijken of ik hier juridisch iets aan kan doen
NW
Nik W.
DO NOT buy from nofltrs
DO NOT support nofltrs. absolutely shady company do not buy from them. they advertise a return policy but do not follow it and will either go non communicative or make up excuses as to why they won’t honor their own policy and shut you down. their sizing is all wrong, the shirts run small and are very thin fabric. 100% not worth the money or the waste of time.
Response from NofltrsSep 7, 2026
We’re sorry to hear that you’re unhappy with your experience. However, we’d like to clarify that we did offer you a free replacement as a goodwill solution, although there wasn't a mistake from our end.You chose to accept the proposed solution and you still posted a negative review about us. We always do our best to assist our customers and resolve concerns fairly, but we cannot take responsibility for costs or issues that were not caused by an error on our side. We stand by the solution we offered and remain committed to treating our customers fairly and professionally
JO
John
Very Poor Experience
I ordered a specific T-shirt from NOFLTRS, but they sent me a completely different design.
I contacted them about the issue immediately. Rather than simply sending the correct item and arranging the return of the incorrect one, I was offered a 50% refund or told I could pay a further £16 in shipping to receive the correct T-shirt. I did not think it was reasonable to pay additional shipping to correct an error that was not mine.
I therefore formally requested a full refund and asked for the matter to be escalated to a manager. My email was then left unanswered for 10 days.
After chasing again, I eventually received a response saying that my refund request had been passed to the "relevant team", but without confirming when the refund would actually be processed.
The original order itself was only £31, so this should have been an extremely straightforward issue to resolve. Instead, I have spent considerable time emailing back and forth and chasing for a response.
Mistakes with orders can happen, but what matters is how a company deals with them. Unfortunately, my experience with NOFLTRS has been poor, particularly in terms of communication, response times and the effort required to obtain a straightforward resolution.
I hope the refund is now processed promptly, but based on my experience so far, I would be reluctant to order from NOFLTRS again.
**UPDATE**
Nofltrs emailed me saying they have refunded the item and were very sorry for the delay in responding, suffice to say they never refunded the item and I had to get the refund through my credit card provider. Highly dissatisfied and would never use them again and would be very cautious about purchases from Instagram in future.
Response from NofltrsSep 4, 2026
Hi, we want to address this directly — you received the wrong item, and that's our error, not yours. Asking you to cover additional shipping to correct our mistake wasn't the right approach, and we apologize for that. The 10-day gap in response time after you escalated is also not acceptable. We want to confirm your refund is being processed in full — if you haven't received confirmation yet, please send your order number to [email protected] and we'll make sure it goes through today. You've handled this with far more patience than we deserved, and we're sorry the experience fell so far short.
NN
No name F.
Good customer service
Good customer service, good quality , Recommended!
Response from NofltrsSep 15, 2026
Thank you! 🖤 Means a lot. See you on the next order!
OZ
Ozn
They dont Answer mails and Not Takin back items
The sizes are smaller as indicated. After you request a return, you simply will not be answered anymore. E-mail is all ignored that I call good service. Dont Order from here!
Edit: FLTRS278804 is my Ordernumber. It definitely didn't end up in the spam you just don't answer my e-mails have already written to you 4 times.
2 Edit:
So now they flagged my Review for „defamatory contet“ 😂 that says everything about this „Company“. Thank Good trustpilot dont support such things. Everyone must be warned against such companies.
Response from NofltrsSep 2, 2026
Hi Ozan, we've reviewed your full email thread and want to set the record straight. Our team responded to every email on Aug 5, 11, 12, and 18 and we offered to send you free L-size replacements while letting you keep the original shirts, with only the shipping cost to cover. Your last message on Aug 24 didn't get a follow-up and we sincerely apologize for that. We understand the shipping cost felt unfair on top of what you'd already spent, and we're sorry we couldn't land on a solution sooner. Please reach out to [email protected] and we'll do our best to close this out fairly for you.
AM
Aurelie M.
Parfait !
En ce qui me concerne super, je suis hyper contente des trois t-shirts. Ils font leur effet avec un imprimé original. Il faut s'attendre à une livraison. Un petit peu longue en France en tout cas mais sinon rien à dire c'est génial.
Response from NofltrsAug 31, 2026
Merci beaucoup ! 🖤 Ravies que les trois t-shirts vous plaisent l'imprimé fait toujours son effet ! On travaille à améliorer les délais de livraison en France. À bientôt chez NOFLTRS !
MK
Madie K.
Solid items
I truly had a good experience with them. I’ve placed 3 separate orders. It does take a little bit to get the package, but not everything can be as fast as Amazon overnight. The quality of the t-shirt fabric is like any other generic t-shirt fabric - nothing fancy, but also not thin and see through. Any time I wear one of my shirts, I get a handful of compliments/jokes about it.
Response from NofltrsAug 25, 2026
Three orders and compliments every time that's exactly what we're here for 🖤 Appreciate you sticking with NOFLTRS, Madie. More shirts to add to the rotation whenever you're ready.
BR
Büşra U.
It’s a amazing quality
It’s a amazing quality, perfect 👌🏻 I will
Order more !!!
Response from NofltrsAug 23, 2026
Love it! 🖤 Amazing quality and more orders incoming that's the NOFLTRS way. See you soon!