Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.
Noblepawtrait (noblepawtrait.com) has 606 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kristen T.
No one will respond to my emails! I am now worried this is a scam I placed an order in November 25th for a custom door hanger and haven’t gotten any shipping info! No tracking number nothing ! I emailed 3 times no response this is a Christmas gift and now after seeing some other reviews I am worried I won’t be here at all
Vittoria B.
Qualità del prodotto terribile, ho comprato la felpa personalizzata e il materiale della felpa è davvero scadente (la felpa è lucida, fatta di un poliestere così scarso che è come indossare davvero plastica). Dovrebbe essere un regalo ma mi vergogno a darlo alla persona per cui l'ho fatta fare. Tutto questo per il prezzo tutt'altro che basso di 60 dollari: un furto!
Mary
Don't buy anything from this company!! I bought a shirt a while ago and the shirt was great. So, I bought another one same size, same picture, just different color. The shirt was so different...the size was way smaller, the photo was blurry and customer service did not help at all. The first shirt had nice double stiching, the new shirt was NOT the same quality. Don't buy from this company or you'll be very disappointed!!!!
cindy B.
We ordered October 7th and have never received our dog mat.
Nicky N.
The shirt I ordered doesn’t fit, the medium size chart is not accurate so I end up with a large size shirt when I ordered a medium. The customer service department had me jump through all this hoops just to tell me in the end that the problem is with the “allowable range” so they can at exchange the shirt I paid $52 for one that actually fits right. which does not even make sense. Make the size chart accurate and treat your customers better. Very disappointed.
Response from NoblepawtraitJul 10, 2023
Hi, thank you for reaching out to us. We so sorry that the shirt size does not come up with as your expectation. We will sure to update the note for size chart to clearer information to the customer. We appreciate your feedback and thank you for being our valued customer.
Melanie T.
It's been 3 weeks since the shipping label was created, and it doesn't look like my purchase has shipping. The shipping update site says that the location is "unknown." I contacted customer service after 2 weeks because it still only said a shipping label had been created; they did get back to me right away, and then suddenly the item had been received/processed to go to the post office... but a week later, still nothing has happened. I wouldn't be surprised if the shirt never arrives at this point and wouldn't recommend this company. I paid $10 for standard shipping, so not the fastest, but it said 1-2 weeks. Again, almost 3 weeks and nothing yet...
Response from NoblepawtraitJul 10, 2023
Hi, thank you for reaching out to us. We sincerely apologize for this issue. Due to the high volume of orders during the holiday season, the shipping partner might not have delivered the package on time to you. We will work with our shipping partner about this issue to better serve you in the future. Thank you for being our valued customer.
Msmartins
I ordered and paid for expedited shipping and queue jump on june 5. My item was supposed to arrive on June 16. It is now June 28. I have no item- no gift for fathers day two weeks ago. And they stopped responding to my emails asking for a refund. This is a scam! It has been 23 days and no item- no tracking update.
Response from NoblepawtraitJul 4, 2023
Hi, thank you for reaching out to us. Unfortunately, due to the high volume of orders during the holiday season, the shipping partner might have delivered the package a bit delay to you. We sincerely apologize for this inconvenience. We will work with our shipping partner about this issue for better service you in the future. Thank you for being our valued customer.
Cait
My dogs face is blue, in the render they sent it’s not blue, but they said the image has blue in it so they won’t fix it or refund me. I know I don’t need to spell this out but my dogs face is not blue, total waste of money do not buy from them, poor quality job
