NoblepawtraitReviews of noblepawtrait.com

I ordered this shirt 1 month ago for an event. It still has not arrived and the event was yesterday.

Ordered from this company months ago and have not received a single thing. I have a complaint put in through PayPal and I still haven’t gotten my money back. Stay far away from these people.

The product is okay but the shipping took over a month even though I paid extra to have it jump to the front of the line and to have shipping fully tracked but it showed in New York for several weeks before it suddenly arrived without a shipping update. The seller did not acknowledge or respond to any of my emailed inquiries. I don’t think the product was worth the money or experience.

I ordered on the 7th of December, said it was delivered on the 20th of December, it was not delivered, I asked for proof of delivery and they sent me a picture of a random door that wasn’t mine, their communication via email is very slow and it’s now the 31st of January I’m £45 down, and my partner still has no Xmas present. I’ve asked for a refund 3 times but they keep saying it was delivered to the right area and it wasn’t, absolutely shocking customer service. Wouldn’t recommend.

I ordered the shirt on 12/5 as a Christmas present. It did not arrive until after Xmas.

My husband ordered a pair of pajama pants for our son. We received our order and it was the incorrect size. We ordered a kids XL. What we received was a kids small with a tag labeled as XL. My husband then contacted the company about their mistake. They took days to respond to back to our inquiry. They then asked us to send pictures with measurements of the item. My husband did this and again did not receive a response back for days. I tried contacting them through instagram as well, but no one would return my messages. After a few day, we received a message stating that the item that we received was within their margin of error. I was also accused of incorrectly measuring the item. The picture that was submitted was a picture of the pajama pants with a measuring tape next to it. They said we were not able to get a new pair sent out to us because it was within their margin of error. Keep in mind i ordered a kids XL and received a kids small. They then said we could order another one with 25% off. Why would i order again if they cannot make good on my first order. We explained to them that we do not wish to order again and would like our money back. As their website states 100% money back guarantee. As of today, we have yet to hear back from this company about our refund. I do not recommend ordering from this company. It is a scam and they will take your money. They do not make good on thier mistakes. There are other companies on Amazon that sell the same product and have better quality products, cheaper prices, and better customer service.

SHIPPING TIME LINES ARE A JOKE! I ordered these shirts back in November, which, according to their Christmas time line, was plenty of time to receive by the 25th. They sent me an email on Dec 4th stating that these had been shipped out. I continued to check tracking info but there was no movement until the 22nd of Dec, which was too late to arrive by Christmas! Why say that it's shipped if it really hasnt'?? Each time I contacted customer service to inquire about my gifts, I was give a canned response that didn't even address my concern. I was told that production time is up to 10 days and then shipping can be up to 2 weeks. Allowing for the max amt of time, which totals 24 days, that would've given me enough time to receive it by Christmas, and since I ordered in November, right after Thanksgiving, the package should've been here! So, Christmas Day arrives and I have 2 family members without gifts from me! I felt so bad, especially since I ordered these in plenty of time. :(. Wish I would've ordered elsewhere. Lastly, these shirts are very low quality 100% polyester, but, not the nice, comfortable weight. These are a cheap, rough weight that will stick to your skin if you wear these on a warm day. I will never order from this company again ~ HORRIBLE EXPERIENCE!

Ordered at the very beginning of December and paid extra to get rush production and shipping. Item supposedly shipped December 10th. Here it is, December 24th, 14 days later and the only movement on the package is 8 different scans at some facility in Jamaica, NY. They use some fly-by-night shipping company and they're absolute garbage! So much for being able to give this as a Christmas present! I thought I'd give them a second chance since I bought from them before and the same thing happened, but there certainly won't be a third time!!! ***Edit - it is now December 30th and I STILL have not received my order. Package is still scanned daily in Jamaica, NY by their so-called "shipping partner". Only response I have received from customer service regarding my shipment was to check the tracking info, that it had been updated. NO IT HASN'T!!! IT'S BEEN CONTINUALLY SCANNED IN JAMAICA, NY SINCE DECEMBER 10TH!!! Save yourself the headache and BS of dealing with this company and buy from one of the others several that do the same type of customization!!