NoblepawtraitReviews of noblepawtrait.com

The quality was good and the print was great but the sizing is so odd. The medium looked more like an X-L, super baggy, the waist was more of a Large. The overall cut of the shorts was just really big.

When buying the item, no deadline for receiving the package is given. This said, 3 weeks in advance to make the purchase in order to arrive on time for Christmas, were not enough. Arrived 5 weeks and half after. The reason for the 2 stars is simply cause the feedback got via email, was sort of helpful/constant. Otherwise this purchase is1star rated as this was a complete regret. You should inform the customer prior to purchase, according to its geography, what is the expected time of arrival for the item.

Ordered my item Aug 21 finally received the item today (9-27-21). Mailed my item to the wrong address the first time even though my address was provided by PayPal, apologized but didn't offer expedited shipping, told me it would be another 14-21 business days for another item to be shipped, doesn't sound too fair.

Communication issues. I originally wanted five canvases. I wish there was a confirmation or better customer service because what happened was after waiting and waiting, I wrote and asked where my package was. They wrote and said it was all on an e file, that I hadn't ordered anything on canvas (like I had thought.) And that instead of just making the three I settled on into canvases, they had me do an entire new order and ending up sending me TWO canvases and ONE 8' 10' poster. I wrote them again and asked why I had not received what I ordered. They said to order it again and ( for the third time ) and they would send me the difference. I am so bummed because quite a large number of people have asked where I got these when I posted them on my fb page and I honestly can't recommend. It was a hassle from day one and I haven't received any money back as of today's date as promised. Disappointed 😞😥😞 They have asked me non stop for a review though, so there you have it

I am a little disappointed that I don't have my portrait yet but it isn't the fault of Noble Pawtrait. They sent it out in a timely manor but UPS lost it. Noble Pawtrait was good enough to do another portrait at no charge and I see it got sent out today. I sure hope this one makes it here. I appreciate them doing another one for me at no cost and I'm anxious to see it and give it to my friend for her birthday, even though it will be late now because of UPS.

Product was good, customer service, delivery timescales and support were all abysmal