Shelley A.
Terrible customer service
My order took over a month to arrive, the communication was awful, and I am still missing items. They sent the incorrect size for one of the items.
Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.
Noblepawtrait (noblepawtrait.com) has 606 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Shelley A.
My order took over a month to arrive, the communication was awful, and I am still missing items. They sent the incorrect size for one of the items.
Ashley
It has been a month and I have not received any updates. I think I may have been swindled.
Marilyn K.
I never got my canvas
Janet H.
My puppy has been sick since my purchase in July has 2 different parasites which to date I'm still dealing with after numerous calls to management to get her medical history i have never gotten a call back please be careful purchasing a puppy at Noble Paws the only good note is I love her and will do anything to make her better 💗
Cathrine
I had a terrible experience with Noble Pawtrait. They made me a pair of shoes where the eye was supposed to be — instead there was just a hole, which made the shoes look absolutely ridiculous. When I contacted them, they refused to take any responsibility, offering neither a refund nor a replacement. What makes it even worse is that none of the product photos on their website show shoes with a missing eye, so the product I received was misleading. Their communication was extremely unprofessional — slow replies at first and eventually no replies at all. I cannot recommend this company to anyone. Stay away.
Marissa C.
I ordered a shirt on June 14th, okayed my preview on June 16th and have not received any type of update since. It seems it has not been shipped yet and I only have a confirmation email. I reached out to the company support email just to get some info on my package and if it was somehow shipped and I just wasn’t notified and I have heard nothing back. I understand they are custom made products but ordering over a month ago and essentially being ghosted by the company is unprofessional. Today I receive this email to give feedback when I have yet to even receive the product. I’m honestly very frustrated. I’ve ordered from your website 3 other times and had no issue, which is why I felt comfortable ordering again, but that was my mistake. I’m also frustrated because I ordered a Hawaiian shirt, which would obviously be worn in the summer time but now I don’t think it’s going to arrive this summer. It was also an anniversary gift and again I don’t think it will be here in time. If someone from the company could just reach out and even be straight forward with me about why they’re behind on orders I’d respect it. The not answering and giving no updates leaves a poor taste in my mouth.
Garrick D.
We ordered the second week of May and still haven’t received the order.
Ayu
Website says worldwide shipping. My order was canceled, citing not a shippable location. I live in Canada. In a large urban center.