bill C.
Nothing went wrong this time and would…
Nothing went wrong this time and would be willing to give a higher rating if I had not been shorted a garment. I ordered 15 garments over the last year and received 14.
Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.
Noblepawtrait (noblepawtrait.com) has 606 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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bill C.
Nothing went wrong this time and would be willing to give a higher rating if I had not been shorted a garment. I ordered 15 garments over the last year and received 14.
Sarah W.
They are not clear about product delivery timing. The shipping timeframes they provide on-site do not include design and manufacturing times. They should really be more clear as customers should order months in advance to receive items at their desired time.
Response from NoblepawtraitJun 20, 2023
Hi, thank you for your review. We sincerely apologize for making confuse to you. We are making update shipping information for better service in the future. Thank you for being our valued customer.
Jeri H.
It took over a month to be delivered and the quality of the shirt material is laughable
Response from NoblepawtraitFeb 2, 2023
Hi, thank you for your review. Regarding the time frame, after you approve the design, the item will take 5-7 business days for production, 12-15 business days for US shipping, and up to 30 business days for international shipping. Due to the high volume of packages during peak season, the item might arrive a bit late. We are sorry that it cannot arrive as your expected days. Please kindly understand. Thank you for being our valued customer and trusting your pet with us.
Myrthe
The order never came in. E-mailed several times and customer service is nice but unfortunately no order.
Response from NoblepawtraitJan 5, 2023
Hi, thank you for your review. Regarding the time frame, after you approve the design, the item will take 5-7 business days for production, 12-15 business days for US shipping, and up to 30 business days for international shipping. We are sorry that the package does not arrive as your expected days. However, it still arrives as in the time frame. Please kindly understand. Thank you for being our valued customer and trusting your pet with us.
Mike S.
The picture was very blurry, a dull look. Not what I was hoping for. I would not recommend this service to anyone. Not for the price, not worth the value.
Response from NoblepawtraitNov 10, 2022
Hi Mike, thank you for your review. We always printed the product as the same preview that the customer approved. We sincerely apologize when the product is not like what you expected. We will work with our production team to improve more about the product and better serve you in the future. Thank you for being our valued customer.
Barb K.
My silver grey poodle came out looking white and brown because the photo was so manipulated. It doesn't even look like her. The border collie pair are great, but not the poodle. I ordered these the beginning of September, expecting to get them in time for a regional dog event the end of Sept and then also a national event Halloween weekend. They didn't make it in time for the regional event and I don't have a pair to wear for her for the national event. Makes wearing the border collie pair also stupid. The pair I OKd were nowhere near the color of what I received. Yeah, really disappointed after a month of excitedly waiting for them.
Response from NoblepawtraitOct 14, 2022
Hi Barb, we are sorry to hear that the product is not like what you expect. We always use the preview version that the customer approved for production. Thus, if the product does not look like the preview, we will happy to make a replacement. Please reach out about your issue with us via email [email protected], we will investigate for you and better serve you in the future.
Kaneisa S.
The quality of the fabric of the shirt is poor. The rendered image of the shirt was great, but the actual finish was lacking. I'm giving 2 stars because my friend enjoyed it for sentimental reasons. For the price I expected much more. I did contact customer service explaining my disappointment. It took them over 3 days to respond.
Charlie D.
The images of my pets were good, but the fabric seems very cheap and is bigger than the guide measurements provided. I won’t ever buy another one. Sooo disappointed!