Noble Knight GamesReviews of nobleknight.com

Response from Noble Knight GamesFeb 5, 2026

We are very sorry for how your Mage Knight order arrived and for the frustration this caused after such a long wait. Receiving a Near Mint item with broken pieces due to inadequate packaging is absolutely not acceptable, and we understand why this left you so dissatisfied. Our team will be reaching out to you this morning to make this right and work toward a resolution. We appreciate you bringing this to our attention and truly regret that this order did not reflect the care we aim to put into every shipment.

Response from Noble Knight GamesFeb 3, 2026

Thank you so much for giving us a try and for the wonderful review! We are thrilled to hear the shipping speed amazed you and that the games arrived looking brand new, even the used ones. Our team works hard to make every order a great experience, and we cannot wait to help you find your next game!

Response from Noble Knight GamesFeb 2, 2026

Thank you for such an incredible review! We love hearing that our customer service and problem resolution made your experience so smooth, and it truly means a lot that it inspired you to create an account and continue gaming with us. Our team takes a lot of pride in personal, timely support, and we are thrilled it showed. We cannot wait to help you find your next great addition!

Response from Noble Knight GamesJan 30, 2026

Thank you so much for the kind words! We are really glad to hear that your order made it to the UK quickly, was easy to track, and arrived safely packaged and exactly as expected. It means a lot to us that our shipping options stood out compared to other US retailers. We truly appreciate your support and hope those games see plenty of time at the table. Thanks again for choosing Noble Knight Games!

Response from Noble Knight GamesJan 26, 2026

Thank you so much for your kind review. We are thrilled to hear that your order made it safely to the UK and that the shipping speed, packaging, and tracking all met your expectations. We truly appreciate your support from across the pond and would love to help you find your next great game or treasure anytime. Thanks again for choosing Noble Knight Games!

Response from Noble Knight GamesJan 23, 2026

Thank you for taking the time to share such a detailed and thoughtful review. We are truly sorry for the frustration you experienced with international shipping to Canada, especially with the FedEx delivery process, customs paperwork, and unexpected costs. Even when parts of the process are outside our control, we understand how stressful that experience can be. We do want to share that we note that taxes and duties may apply at checkout, in all of our newsletters, and in our shipping FAQ, but we absolutely hear your feedback that this information can be made clearer and more visible. We are always looking for ways to improve transparency and help our international customers better understand what to expect before placing an order. We genuinely appreciate your kind words about our selection of harder-to-find games, and we would love the opportunity to make things right or help with any future questions. We have reached out to you directly so we can try to make this right!

Response from Noble Knight GamesJan 14, 2026

Thank you so much for sharing this! We really appreciate you giving us the opportunity to fix the incomplete shipment, and we are thrilled our team could take care of it so quickly. Knowing you plan to shop with us for all your board game needs truly makes our day. Thank you for being a happy and satisfied member of the Noble Knight community!

Response from Noble Knight GamesJan 13, 2026

Thank you for the awesome review! We are so glad to hear you are enjoying the Pathfinder 2e NPC Core and that it arrived safely and right on time. That is a fantastic book, and it makes our day knowing it found a happy home. We truly appreciate the recommendation and hope to adventure with you again soon!