FilmStrand P.
Disappointing Customer Service
Disappointing Customer Service – Unprofessional and Unreliable I had a very disappointing experience with Noble Knight Games. A seller told me he would hold an item for me until the following day so I could purchase it. However, when I returned the next day to buy it, the item was gone. If a business representative makes a commitment to a customer, I believe they should honor it. This experience came across as unprofessional and made me feel that my time and trust as a customer were not valued. Unfortunately, this has left me with a negative impression of the company. Based on my personal experience, I would hesitate to do business with them again, and I would not recommend them to others who expect reliable communication and customer service.
Response from Noble Knight GamesOct 23, 2026
We’re sorry the item you were told would be held was no longer available when you returned. We understand how frustrating that was and why it affected your trust in us. Rick, our trades manager, has reached out to help resolve the issue and provide you with a better experience. We hope to have the opportunity to make things right, and you’re welcome to follow up directly with Rick at [email protected].




