Lea M.
I have tried to buy the same product…
I have tried to buy the same product twice now from this company. Both times they have sent me a completely different product! Didn't even try to tell me the other one they had said was "instock" wasn't even there and now has me once again waisting time out of my day to try and find time to return the wrong item which was their fault in the first place! I used to really enjoy ordering from here but they just keep going downhill with missing pieces that were never acknowledged and now these two past experiences. I seriously don't think I will be ordering from there again if at anytime soon. Really a sour taste and customer service just ignores what you have to say.
Response from Noble Knight GamesJun 13, 2025
We're so sorry to hear about your recent experiences. Receiving the wrong item twice is incredibly frustrating, and we completely understand your disappointment. It’s clear we didn’t live up to the standards you’ve come to expect from us, and for that, we sincerely apologize. We’d love the chance to make things right. If you're open to it, please reach out to us at [email protected] so we can personally look into the issue and work toward a resolution. We truly value your past support and hope we can earn back your trust.




