Noble Knight GamesReviews of nobleknight.com

What an easy and fast experience. Very reasonable quote for multiple games and included shipping labels for FedEx. Boxed the games and a single trip to FedEx instead of multiple drops through eBay. That in itself is worth it me. Fast cash deposit. Can’t ask for me friendly folks and a wonderful experience. Would easily do this again with Noble Knight!

I have tried to buy the same product twice now from this company. Both times they have sent me a completely different product! Didn't even try to tell me the other one they had said was "instock" wasn't even there and now has me once again waisting time out of my day to try and find time to return the wrong item which was their fault in the first place! I used to really enjoy ordering from here but they just keep going downhill with missing pieces that were never acknowledged and now these two past experiences. I seriously don't think I will be ordering from there again if at anytime soon. Really a sour taste and customer service just ignores what you have to say.

Noble Knights has an amazing selection of games. I ordered from the UK and the items were dispatched very quickly, they were sent by a quality international courier service and they arrived within a few days. The items were well priced and exactly as described. I am now a big fan of Noble Knights and I will use them again.

I've only used Noble Knight Games a couple of times, but they've surpassed my expectations on both occasions. Living in the UK, I was dubious of ordering from the US, but my purchases have arrived swiftly, well packaged and with excellent tracking. Would highly recommend.

Communicated, listen and worked to resolve my issue with missing components quickly and easily. Recommended

EDIT: I wish to amend my previous review, due to the extraordinary measures that Noble Knight Games has taken to address my concerns. My most pressing concern was not the payment for an item with missing parts; it was that the transaction left me feeling that I could not rely on the item descriptions for used products. Not only did Noble Knight Games act swiftly to correct the erroneous item descriptions, they also reached out to let me know that they had updated the descriptions; but, more importantly, they also informed that they had implemented some new procedures to help ensure that these kinds of description errors will occur less frequently in the future. Many thanks and much appreciation for Scott, the Customer Service Manager; he really took the time to understand why the accuracy of the used items descriptions was so important to me, and went above and beyond to keep me informed of the steps they had taken to correct the underlying issues. Thanks, Noble Knight Games! I purchased a copy of Star Fleet Battles Module X1 The X-Ships that was represented as a used but otherwise complete copy in VG+ condition. The slipcover clearly states that the product comes with a 64-page rule book, a 96-page book of ship systems displays (SSD), and 108 cardboard counters. The copy arrived without the 96-page SSD book; and, Noble Knight Games did not, initially, act to correct their error. The only option they left me was to purchase the only remaining copy, which was advertised as having no slipcover, but being in otherwise complete condition. They did, however, physically inspect the second copy to insure that all the other parts were included, after I requested it. In the process of trying to figure out how to somehow make myself whole without direct intervention from Customer Support, I put them onto to another item that was not as described in the product description text. They also physically inspected that product, and confirmed it was not what was listed, only one part from the described item. More than 30 days later, the erroneous description is still displayed. Not only did they do absolutely nothing to correct their mistake, I had to email back and forth with their Customer Support for 10 days, before ultimately deciding it was better to just buy the other listed copy than get into trying to do a return on a fairly inexpensive item.

I recently completed a trade-in with Noble Knight Games, and the experience was excellent from start to finish. The team was responsive, transparent, and professional throughout the process. Communication was clear, and they were flexible when I needed to update my inventory list. Once the package arrived, the trade was processed quickly and my store credit was applied without any issues. I appreciate the fair valuation and the overall efficiency of the process. Highly recommended for anyone looking to trade or sell board game components in a safe and reliable way.

I order from Noble Knight frequently and their products are as described or better, ship in excellent packaging, and arrive quickly. The single time there was a discrepancy, it was rectified immediately with no fuss. I intend to continue shopping Noble Knight and encourage others to give them a try!