Noble Knight GamesReviews of nobleknight.com

A mere 3 days after I placed my order with Noble Knight Games for a card game with a rock climber theme, the package was delivered to my mailbox. The contents were complete, intact, new in appearance, just as promised. The cost of the game and shipping were entirely reasonable. There are a couple of avid rock climbers (sport climbers) in our family who also enjoy relaxing with a close circle of friends at the end of a strenuous day to play card or board games where advance planning and strategy figure prominently. Finding "Race for the Summit" at Noble Knight Games was like discovering a treasure in sand at the beach. I am looking forward to presenting the game as a surprise gift the next time the family gathers.

I made a mistake with my order and forgot to switch out a game. I sent a message after I realized my mistake after I sent in my purchase. Not only did I get a response, but the person made the switch to my order. It was above and beyond my expectations. I Will continue to use Noble Knights for a majority of my game purchases and even tell people about the company!

NK is an amazing resource and team. I am not shocked as they hail from the birth state of D&D. Their online shop is amazing with a great selection. While I dont live by I have already planned a road trip to visit the brick and mortar location. I contacted customer service with a super general question and they got back to me with some great suggestions. One thing I like about this hobby is the community and the folks at NK are as good as it gets.

I had recently had an order from Amazon that they were fulfilling. The 2 items arrived together, but one of the items was mislabeled. After looking at the labeling I noticed the incorrect labelling (the naming of the two items were similarly named, so I could see how it could have happened). I contacted them explaining the issue in detail, about the issue. They quickly and professionally took care of the situation. A day or two later, they sent out the correct item and a return label for the return of the item that was wrong. Once I received, the correct item, I was able to package up the incorrect item and send it back with the return label they provided. As a side note, the few times I have ordered from them on Amazon, the items have arrived earlier than what Amazon says. Which is nice. And the above issue was technically all resolved before the estimated delivery date by Amazon! In short, Excellent customer service. They really took care of me. Thanks.

Noble Knights has incredible inventory and great prices. I've ordered a ton of games over the last month and the first time I had a game that was missing a card and did not meet the quality of NM/EX as listed. I wrote a short email and by the end of the day I had received notification that a replacement was on the way, free of charge, as well as the shipping confirmation and tracking. Accountability and immediate action. Other companies should take note. I'm a new customer and plan to be a longtime customer. Thank you!

I bought a large game several months back, but hadn't had the chance to get it to the table. When I finally got enough friends together to play, we discovered it was missing several components, cards, tokens, etc. I figured it would be fruitless to report this, but reached out anyway. In response, Noble Knight shipped me another copy of the game on their dime, instructed me to take what was required to make the game whole, and provided the shipping label to send the incomplete product back. I was simply amazed by the level of service, and cannot speak highly enough of the great experiences I've had with Noble Knight over the years.

I have been a loyal customer of Noble Knight Games (NKG) ever since I heard about them during the Pandemic. Be it hard to find oldies or the latest war game creations, NKGs is always my go too! Their pricing is far and their customer service is as good as I have ever experienced from retail store. I’d like to especially recognize Sam Czarnecki from the NKG Customer Service Department. I have worked with him on serval occasions now, and his professionalism is only exceeded by his desire for customer satisfaction.

so quick and so helpful! I ordered an old little known game, and it came quickly in the mail. there was a small issue with the copy I was sent but noble knight fixed the problem immediately and easily. I will definitely be a repeat customer.