NJACCESSORY-CLOSEDReviews of njaccessory.com

Awesome experience, I spoke Max who helped me verify my purchase which led to a warranty and additional parts for my Canon 90D at a great price. Thanks again NJAccessory!

I got an upgraded camera & free memory card & cleaning supplies ! They were super nice & helpful !!! I was able to pay with zelle & now my camera is being expedited !

I ordered the Nikon D500 DSLR Camera with -15mm - Nikon 50mm f/1.8D - Nikon 70-300mm G - 128GB -AF Flash Bundle on February 4, 2021. I paid an additional $84.90 to have the item shipped to me by February 9-11, 2021. I called on the 9th to confirm the order & was promised that it was on track to be delivered by the 11th. I didn't receive it on the 11th so I called on the 12th. (Mind you, this is was a Valentine's Day gift) They offered to refund the shipping cost due to it not arriving on the promised date. At that time, I received an email with a tracking number stating that my item had been shipped (Feb. 12, 2021). When I checked the tracking number later that day, it stated that although a label was made, UPS hadn't received the product as of yet. I was then promised that it'll arrive on the 16th or the 17th. I called on the 16th because the UPS tracking still stated that they still haven't received the item. I was then promised that it'll be here by the 17th. I received NOTHING on the 17th so I called on the 18th & was promised the same thing...it'll be delivered by this week. On the 19th when I called, I was informed that the product had arrived and it was all packaged & ready to go but they were waiting on UPS. They said although UPS will drop off a delivery to them, UPS will not pick-up any products from them because of snow...which made no sense. I was promised that the supervisor would go in the office on Saturday and send me a picture of the product ready for delivery. To this day (the 22nd), I have received NOTHING and the UPS tracking system still states that they have not received the package. So, of course I called again this morning & received the WORSE customer service EVER. When I spoke with the same man/supervisor that I've been speaking with, he now slips & says that he is still waiting on the product when Friday, he told me that it was there & ready to be shipped. Now he is asking me to wait until this Saturday, the 27th (today is Monday, the 22nd) & I should HOPEFULLY have it by then. I informed him that, that is not acceptable because I placed this order on the 4th & for him to be unable to give me an exact date of shipping or when he'll have the product in stock is unacceptable. He then flips the script & says, just because you keep calling all the time is not going to make me get you the product any faster & you just need to be patient. I'll TRY to get it to you by Saturday, the 27th but you just have to wait until I get it in stock. He continues to go back and forth with me like I am the reason that I have not received the product yet and called me impatient. He then said, you can either be more patient or I can give you a refund. At that point, I decided it was best that I just request a full refund of $2,257.90 and be done with this company. Do NOT do service with this company. They will gladly take your money even though they know it's not in stock...FYI, their webpage said they have 11 in stock. They will continue to make you promises that they know they can not deliver & expect you to just keep being patient. When you request an exact shipping date, they get rude and basically tell you to deal with it. Save yourself the headache and DO NOT order from them.

Great customer service one phone call same day pickup loved it highly recommended Great customer service p.s Great prices 😀👍

As you can tell from the title, I AM EXTREMELY PLEASED! My order arrived days earlier than predicted, which is something I always appreciate. The package was neatly and securely wrapped. The product arrived in its original box/packaging and also had all its literature and accessories. The product itself was flawless...exactly as described on the site. I will definitely buy from NJAccessory in the near future because after this first order I KNOW I CAN TRUST THEM TO DELIVER ON QUALITY AND SPEED!

I ordered this e-reader from trustpilot. It came right away and was packaged very well. It is light weight just as advertised and I can see the writing on the screen without any trouble at all. I'm very happy with it. Thank you for being so prompt.

This company sells good high quality projectors and they shipped it out to us fast! I love my BenQ projector and was very happy with my purchase.

Great customer service, easy to work with. I highly recommend. Picked up my order same day