NissanReviews of nissanusa.com

I been with Nissan since 2001 ,bought and lease sometimes 2 or 3 vehicles at a time, in the beginning costumer service was great that’s why I never changed my cars until now, they don’t care about customers satisfaction or safety once u walk out the door of a dealership, but dealing with Corporate Nissan , u might just commit suicid , they a the biggest joke on Earth , that’s why this is my last year with Nissan, please do your self a favor even if the price seems great the service will make u think again

Nissan is a shifty company all around. Promised an oil change when I bought a new car. Never received it. Took the car in for a service that amounted to them checking my rear door panel (which was faulty) and they drove my car 60+ miles while in their possession. Not to mention the Nissan app, which is highly problematic and questionable and conveniently frequently 'doesn't work', in addition to their practice of shifting principal only payments away from the app and saying it can only be done online, which obviously is a scam.

Stay away from Nissan Murano's built in 2025/2026, especially the SL Platinum Trim line. They have a huge electronic, ignition/RPM issue that Nissan is not being transparent about, other than you don't see many of these new body styles on the road. Ours has been in their shop nearly 2 months!

Way to lay off my friend before the holidays. A bunch of Mexicans stuck with your scum company after being offered opportunities at other companies because they believed in Mexico’s ability to deliver with their new CEO. I’ll forever stand by your place as a bottom tier company and you’ll never have my business. Which funny enough they persuaded me to give you. Can’t wait for this to be taken down while you hide between you faux nice interiors.

NMAC/Nissan Finance is the epitome of corporate greed and customer neglect. They slapped me with bogus charges, and when I challenged them, they showed zero interest in resolving the issue. Instead, they rushed to send it to collections, caring nothing about the truth or the customer. This company operates like a machine that sees people as dollar signs, not human beings. In my view, it’s no wonder that Nissan is reportedly struggling financially and potentially facing bankruptcy. When a company treats its customers with such disregard, it’s not surprising that people lose trust and take their business elsewhere. If Nissan is losing support in the U.S. market, my experience makes it clear why: they don’t care about ethics, only squeezing money out of customers. I will never trust them again, and I strongly urge others to stay away.

This company owes me $4000 refund for getting rid of warrant in service agreement. I’ve been waiting almost 4 1/2 five months for my refund have not received it yet. I guess I’ll have to go there personally and that’s not a good thing. No when they owe you that kind of money say it’s gonna be in your account and come to no avail. There’s absolutely nothing in my account from them. I want my money for my refunds. I canceled them on a brand new car so there’s no problems involved.

DON'T BUY A NISSAN JUKE THEY ARE NOT WORTH IT AND LOTS OF TROUBLE AND WON'T PUT JUKE 2020 ONWARDS ON SO IF U OWN A JUKE U NEED TO HAVE LOTS OF MONEY AS NISSAN CUSTOMER CARE DON'T CARE THAT JUKES ARE THE MOST UNRELIABLE CAR ON THE MARKET

Temecula Nissan sold me a car with a bad starter. They delayed delivery to “fix” it, but a week later the starter failed and the car broke down in traffic. The GM, Jacob, called me personally to let me know he refused to help fix the issue. When I reluctantly tried to use the extended warranty I bought, I found out Nissan had deactivated it—but still kept the $4,000 I paid. After endless back-and-forth with the repair shop, warranty company, and Nissan, the starter was finally replaced—three whole months later. The car sat useless that whole time, costing me thousands in lost income. And this is how they treat someone that’s purchased 10 cars from them. I exhort you to buy yours vehicles elsewhere.